• Successfully implemented a new background check provider, resulting in cost savings and improved candidate experience from project inception to launch• Maintained an impressive NPS score of 60+ while conducting multiple in-person Welcome Days per month for new employees• Improved data accuracy and enabled more informed decision-making by reorganizing the LMS structure and data.

• Managed end-to-end recruitment process for entry-level positions by sourcing, screening, and conducting interviews resulting in successful hires• Facilitated seamless onboarding experience for new employees through effective communication and coordination with cross-functional teams• Conducted training sessions for newly hired employees to ensure their skills are up-to-date and meet company standards

• Provided exceptional technical and software support to clients in the healthcare industry, consistently meeting or exceeding contract expectations.• Resolved complex issues and requests, resulting in high levels of customer satisfaction and positive feedback.• Executed various ad hoc tasks with precision and efficiency, contributing to a smooth-running service desk operation.

This role required me to accept deliveries and organise the stock into different departments, manage the stockroom, order extra stock to cover sales and write off broken/unsaleable stock. I also served customers, helped maintain visual merchandising standards and I was trusted to open the store and put till floats in unsupervised.

My duties primarily included administration tasks such as registering customer details through CRM, Categorizing emails through InStream and taking calls from Trainline and Virgin Trains staff and providing answers/resolutions.

My role is to support Emily Bettison in her role as Project Coordinator for Parkside Works. My tasks will primarily include administration roles to help gather information that will contribute to the end of year report. Additionally I will be given the opportunity to work on the organisation of our summer event that aims to promote Parkside Works to external companies that could be potential partners of the project.

To offer support and information to prospective students and their parents seeking details on the University’s academic and student offer. To work as part of the team that provides information on the University academic and student offer to prospective students. This may include production of supporting materials, dealing with telephone enquiries and general administrative duties that would support the effective management of the student ambassador role. To undertake any other duties… Show more To offer support and information to prospective students and their parents seeking details on the University’s academic and student offer. To work as part of the team that provides information on the University academic and student offer to prospective students. This may include production of supporting materials, dealing with telephone enquiries and general administrative duties that would support the effective management of the student ambassador role. To undertake any other duties, commensurate with the nature and grading of the post, that may be required. Show less

As a LUVM, my task was to help mentor and guide the first year Media and Communication students during their introduction week at Birmingham City University. This included answering questions about the course, life in birmingham, giving advice and recommendations about places to go or courses to take and be a friendly face who they could speak to if they wanted/need to.

PhotoVents, is an Event and Exhibition based company that I put together in partnership with a fellow student, Laurelle-Maria Sterling, for our final year project. Due to both of us having more experience and interest within the areas of both media events, and photography. We conjured up the idea of combining the two specialisms, by presenting ourselves as a student’s events company called ‘PhotoVents’. For this company, I took on the role of company manager, and Laurelle, company director. The… Show more PhotoVents, is an Event and Exhibition based company that I put together in partnership with a fellow student, Laurelle-Maria Sterling, for our final year project. Due to both of us having more experience and interest within the areas of both media events, and photography. We conjured up the idea of combining the two specialisms, by presenting ourselves as a student’s events company called ‘PhotoVents’. For this company, I took on the role of company manager, and Laurelle, company director. The idea of PhotoVents originated from a hypothetical company we created in a previous module assignment in 2014. Within our company, we then created a free student exhibition called ‘Network Live’, which targeted photography students, who are establishing themselves in the industry and working on their portfolios. This was aimed specifically at the students who often face difficulties in trying to find; fashion students, student models and student makeup artists who are also in the same position. Show less

I helped serve customers, kept the store clean and tidy so it was able to be browsed easily. I also worked on the till and helped drive sales. I was trusted with money and cashed up at times to help out. I had some experiences with visual merchandising and organising stock.

Greeting customers who enter the shop.Be involved in stock control and management.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Balancing cash registers with receipts.Dealing with customer… Show more Greeting customers who enter the shop.Be involved in stock control and management.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Balancing cash registers with receipts.Dealing with customer refunds.Keeping the store tidy and clean, this includes hovering and mopping.Responsible dealing with customer complaints.Working within established guidelines, particularly with brands.Attaching price tags to merchandise on the shop floor.Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays. Show less