Cally Loo Email & Phone Number

Kuala Lumpur, Malaysia

HR Advisory & Support Work closely and ensure that the Business Head’s vision/goals are aligned with management of the respective Business / Function. Provides and support consistent interpretation and application of HR Policies, Procedures and Guidelines as they relate to HR Services, Processes and Programs across the Group. Ensures broad HR Parameters and Budget are complied with. Provides appropriate first level advice, guidance and support to Business/ Functional Unit on all HR areas such as Organization Design, Talent Acquisition, Talent & Performance Management, Employee Relations, Engagement, Change Management. Advices business, in consultation with the Senior HRBP, on all promotion, application of rewards, compensation and any salary related matters to ensure reflection of competencies, potential and comparability with like roles across the Business/ Functional Unit and Group in line with organization’s aspiration of high performance culture. Supports and provides guidance to Line Managers in relation to their approach and consideration of people issues ensuring that they understand the impact of these on the individual and the business. Consults with management, in partnership with Senior HRBP and where necessary HR specialist, on issues affecting morale, performance, development and organization effectiveness, helping determine root causes and recommending appropriate next steps.Ad-hoc Participate in HR projects and organization wide projects Secretariat to Management Committee Meetings Reviews, proofreads and formats all business correspondence, recommendation papers, memos, letters, prepared for the Head’s approval / decision to ensure accuracy and completeness, as well as consistency to the Group / Business policy standards. Exercises good judgment in following up with staff to ensure deadlines are met on documents requiring approval.

Kuala Lumpur, Malaysia

HR Performance Management & Organization Process ExecutiveOrganization Chart Compiling and updating the respective business units’ organisation charts Updating of the Organization Chart in existing depository as and when required. Liaising with respective HR Business Partners (HRBPs) and Business Units Heads/Secretaries on changes and updates such as new appointments, resignation, restructuring, etc. Ensure the staff position is as per staff listing for further tagging of cost centres by HRMS. Maintain rules for the organisational structure creation Conduct regular audit of the organisational structure and recommend changes to make the organisation more effectiveJob Description Ensuring the Job Descriptions (JDs) of all positions are made available as per theOrganisation Chart of the respective areas in Business Units / Functional Units Compiling of all Job Description by liaising with respective HRBPs and Business Units Acting as the main liaison person in compiling of all JDs Making necessary amendment / revision to the JDs in existing depository as and when requiredJob Evaluation Compiling, coordinating and facilitating Job Grades and Personal Grades which are related to Job Evaluation issues/matters Compiling the graded position from HRBP after business review Updating of job grades based on new structure whenever applicable Incorporating the grades into Grade Map based on SBG/SFGPerformance Appraisal Check completeness in submission of Performance Appraisal Forms from all StaffHR Policies, Processes and Procedures Assist in developing and updating the HR manual on policies, processes, procedures and principlesHR Initiatives Coordinate periodic updates / reports to management

Kuala Lumpur, Malaysia

 Liaising with customers on their account status Advise/remind customers to resolve payments to avoid any penalty interest and legal notice Negotiate with customers on payable amount Advise customers to settle payments promptly to avoid further interest Handling sales inquiries and administrative work whenever necessary