Calum Duncan Email & Phone Number

London Area, United Kingdom

Commercial Relationship Manager for HSBC UK, covering Northampton, Milton Keynes and surrounding areas. Supporting businesses with a turnover of up to £10m with lending requirements.

Birmingham, United Kingdom

• Responsible for driving improvements in the first line of defence’s ability to recognise Financial Crime Risks (FCR) and take appropriate action.
• Responsible for maintaining KPIs that demonstrate improvements in FCR comprehension and control for the Commercial Banking (CMB) business.
• Supporting the delivery of Global change programmes and initiatives required to deliver the FCR strategy for CMB.
• Partners with the line of Business and providing guidance and coaching to the front line RM’s and SBB approvers amongst other areas to address common FCR issues.
• Support the Global Standards programme on Global FCR compliance
• Foster a strong FCR culture across all teams within CMB

• Reviewing and completing Anti Money Laundering approvals / escalations in relation HSBC UK's highest risk customers.
• Reviewing High Risk customer Know Your Client (KYC) profiles in accordance to local regulations.
• Working closely with Relationship Managers within the front line and seeking additional information from the business and other infrastructure functions.
• Identifying and escalating any identified sanctions or corruption concerns.
• Transaction Monitoring.

Leicester, United Kingdom

• Responsible for delivering a customer-centric and relationship building approach to service, ensuring access to business products and services, aligned to need
• Successfully managing a complex and high-risk portfolio of circa 1,000 NBFI customers. Identifying deteriorating credit situations and insufficient KYC information and taking action where necessary.
• Lending capabilities of up to £300k.
• Undertaking strategic business reviews structure using negotiation skills and industry knowledge to develop the business relationship between the customer and the bank.
• Strong knowledge of risk and relationship management practices in the Financial Sector.