Calum Duncan Email & Phone Number

London Area, United Kingdom

Commercial Relationship Manager for HSBC UK, covering Northampton, Milton Keynes and surrounding areas. Supporting businesses with a turnover of up to £10m with lending requirements.

Birmingham, United Kingdom

• Responsible for driving improvements in the first line of defence’s ability to recognise Financial Crime Risks (FCR) and take appropriate action. • Responsible for maintaining KPIs that demonstrate improvements in FCR comprehension and control for the Commercial Banking (CMB) business.• Supporting the delivery of Global change programmes and initiatives required to deliver the FCR strategy for CMB.• Partners with the line of Business and providing guidance and coaching to the front line RM’s and SBB approvers amongst other areas to address common FCR issues.• Support the Global Standards programme on Global FCR compliance• Foster a strong FCR culture across all teams within CMB• Undertaking presentations on frequent return reasons and technical guidance to front line Relationship Managers of all segments (Small Business Banking, Business Banking, Mid Market Enterprise and Large Corporate (including Corporate Real Estate, International Subsidiary Banking)) in relation to Fiunancial Crime Risk.• Providing coaching and feedback to Relationship Managers to help them improve their FCR awareness.

• Reviewing and completing Anti Money Laundering approvals / escalations in relation HSBC UK's highest risk customers. • Reviewing High Risk customer Know Your Client (KYC) profiles in accordance to local regulations.• Working closely with Relationship Managers within the front line and seeking additional information from the business and other infrastructure functions.• Identifying and escalating any identified sanctions or corruption concerns.• Transaction Monitoring.

Leicester, United Kingdom

• Responsible for delivering a customer-centric and relationship building approach to service, ensuring access to business products and services, aligned to need• Successfully managing a complex and high-risk portfolio of circa 1,000 NBFI customers. Identifying deteriorating credit situations and insufficient KYC information and taking action where necessary.• Lending capabilities of up to £300k.• Undertaking strategic business reviews structure using negotiation skills and industry knowledge to develop the business relationship between the customer and the bank.• Strong knowledge of risk and relationship management practices in the Financial Sector.