Cambridge Chan Email & Phone Number

United Kingdom

United Kingdom

City Of London, England, United Kingdom

Internal Teams & Responsibilities: Data Team, Growth Team, Marketing Team• Develop informative articles to enhance understanding of data concepts• Upskill internal data capabilities to strengthen team expertise in data management• Manage opportunities pipeline to oversee process for tracking cases• Generate marketing content to promote brand awareness• Circulate case studies to all audience to demonstrate success stories and best practices• Creating content trackers to monitor and organise publication effortsEngaged Roles & Client• Data Analyst - McCarthy Stone• Data Business Analyst - McDonald's UK&IActual activities and responsibilities of engaged roles are in the experience section

City Of London, England, United Kingdom

Internal Teams & Responsibilities: Marketing Team • Generated marketing content to promote brand awarenessEngaged Roles & Client• Business Analyst - McDonald's UK&I• Data Delivery Consultant - McDonald's UK&I• Digital Delivery Analyst - The Restaurant GroupActual activities and responsibilities of engaged roles are in the experience section

Bournemouth, England, United Kingdom

• Generated data use cases ToRs for business priorities enhancement• Owning data cataloguing workstream and overseeing end-to-end management• Generating data relationship diagrams and catalogue• Uncovering risks and gaps in data flows• Integrating multiple data sources into a centralised data catalogue• Identifying and assigning data SMEs for enhancing ownership• Mapping data dependencies and relationships between systems• Analysing redundant data sources and worked on data deduplication• Revealing pain points and issues for current data structure

Finchley, England, United Kingdom

• Constructed data roadmap and strategies• Conceptualised general repository/wiki design (Confluence)• Maintained and further generated data catalogues, relationship and lineage diagrams• Generated data use cases to prioritise business functions• Mapped out data domains to enable better data management• Managed RAID logs to ensure project successes• Designed interactive SmartSheet dashboards and RAID log prototypes• Created user stories and captured requirements• Conducted in-depth BPMN process mapping for change management• Implemented comparison matrices to drive better business decisions• Curated innovative workshop brainstorm sessions• Facilitated engaging and dynamic PoC workshops• Chaired and facilitated weekly meetings for the data team• Visualised requirements and improvements in easily-digestible decks• Writing up KBAs and service design documents• Developed comprehensive executive decks for Senior Leadership Teams• Performed information and reports clean up to enhance front-end efficiency

Finchley, England, United Kingdom

• Created user stories and captured requirements• Documented As-is and To-be processes• Conducted in-depth BPMN process mapping for change management• Performed gap analysis on multiple systems

Finchley, England, United Kingdom

• Generated data relationship diagrams and catalogues• Troubleshooted and identified the root causes of data issues• Constructed data use cases based on daily iterative work• Identified and assigned data SMEs for enhancing ownership• Mapped data dependencies and relationships between systems

Southwark, England, United Kingdom

• Created dashboards and BI tools for enhanced visibility of capability assessments• Conducted consultations and produced an RFP• Facilitated digital tendering process• Produced single source of truth for all websites owned by the client

Hong Kong

• Provided IT strategic advisory work• Built company website and performed user experience monitoring• Designed ERP system roadmap and held internal workshops • Produced multiple project documentations • Held conference meeting with third-party operators

Hong Kong

• In charged of basic IT systems maintenance• Managed IT resources and assets• Organised and processed data extracted from operations• Performed ad-hoc duties

Hong Kong

• Conducted gerontology experiments• Performed data analysis with BI tools• Redesigned and modified database system

Hong Kong

• Organised and processed data extracted from previous experiments• Performed ad-hoc duties

Master Of Science - Msc, Human Computer Interaction

Bachelor'S Degree, Systems Engineering And Engineering Mangement (Business Information Systems)

Education record