Ajay Chandran Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Imagine transforming hesitant clients into vocal advocates, their success stories echoing through the industry. That's the magic I weave as a client solution Specialist.I'm not your average onboarding guru. I'm a strategist, a confidante, a data-driven alchemist who crafts customized success plans that turn clients into raving fans.Here's a glimpse of my spellbook:Client Whisperer: I forge unshakeable relationships, prioritizing client satisfaction as the bedrock for… Show more Imagine transforming hesitant clients into vocal advocates, their success stories echoing through the industry. That's the magic I weave as a client solution Specialist.I'm not your average onboarding guru. I'm a strategist, a confidante, a data-driven alchemist who crafts customized success plans that turn clients into raving fans.Here's a glimpse of my spellbook:Client Whisperer: I forge unshakeable relationships, prioritizing client satisfaction as the bedrock for long-term partnerships. Think Jedi mind tricks, but for building trust and loyalty.Onboarding Alchemist: I transform new customers into product wizards. Seamless onboarding journeys, comprehensive training, and ongoing support ensure they unlock the product's full potential.Growth Architect: I become an extension of my clients' teams, identifying growth opportunities and crafting strategic account expansion plans. Think chess grandmaster, but with KPIs instead of pawns.Data-Driven Wizard: I wield data analytics like a wand, generating insights that optimize client experiences and product value. My reports become the, fueling actionable improvements.Intrigued? There's more to the magic. I collaborate cross-functionally, championing the customer voice, and act as a trusted advisor, resolving issues with the finesse of a seasoned diplomat. Show less

Mumbai, Maharashtra, India

Responsible for :1. Business development and relation. 2. finding new revenue opportunities. 3. lead generation and sales.

Mumbai Metropolitan Region

Client Advocate: Held one-on-one meetings, educating clients on our services to empower their decision-making.Problem Solver: Proactively identified client challenges and developed solutions to better meet their needs.Growth Champion: Grew the business by uncovering additional sales opportunities with existing clients.Strategic Expansion: Identified upsell and cross-sell opportunities, maximizing client value and business revenue.Exceptional Service: Delivered excellent service,… Show more Client Advocate: Held one-on-one meetings, educating clients on our services to empower their decision-making.Problem Solver: Proactively identified client challenges and developed solutions to better meet their needs.Growth Champion: Grew the business by uncovering additional sales opportunities with existing clients.Strategic Expansion: Identified upsell and cross-sell opportunities, maximizing client value and business revenue.Exceptional Service: Delivered excellent service, consistently exceeding expectations and building a stellar reputation.Client Champion: Resolved customer complaints promptly and professionally, maintaining positive client relationshipsManaged a portfolio of over 600 students Show less

Mumbai Area, India

At Goldmine, I thrived in a client-centric role, exceeding expectations for prestigious public sector clients like Bharat Petroleum Corporation Limited (BPCL) and Indian Oil Corporation Limited.Key Achievements:Successfully managed and nurtured relationships with key decision-makers at leading public sector corporations.Championed a unique project for BPCL:Conducted in-depth research on their rich heritage.Developed engaging content for their AR/VR and Phygital Book… Show more At Goldmine, I thrived in a client-centric role, exceeding expectations for prestigious public sector clients like Bharat Petroleum Corporation Limited (BPCL) and Indian Oil Corporation Limited.Key Achievements:Successfully managed and nurtured relationships with key decision-makers at leading public sector corporations.Championed a unique project for BPCL:Conducted in-depth research on their rich heritage.Developed engaging content for their AR/VR and Phygital Book initiatives.Proven ability to deliver high-quality results that meet client needs and exceed expectations. Show less

Mumbai Area, India

Performed 1. B2B Marketing & sales. 2. Digital Marketing. 3. Operation.Key achievements: 1. Generated 800+ lead in 48 hr2. Develope & manage all aspect of digital marketing. 3. Ensured smooth operation at branch level Uddayan Aviation Avademy merged with Speedjet Aviation and in the transation I was absorbed by Speedjet Aviation.

Mumbai, Maharashtra, India

Activities : 1. Institutional mapping & marketing2. Business to business marketing & sales. 3. Business to customer marketing & sales.4. Operations. Key Achievements: 1. Successfully managing marketing activities for two brands 2. Generated 6000+ leads 3. Maximize business development efforts through strategic partnership 4. Create and delivered high-impact presentations resulting in lead generation

India

At Book My Camera (BMC), I transcended the typical Social Media Intern role, diving into various aspects of the business. I played a key role in:Building Brand Advocacy: Through online reputation management and engaging social media strategies, I nurtured relationships with clients, fostering brand loyalty and customer satisfaction.Customer Lifecycle Management: I managed customer acquisition, feedback analysis, and retention efforts, ensuring a positive customer experience… Show more At Book My Camera (BMC), I transcended the typical Social Media Intern role, diving into various aspects of the business. I played a key role in:Building Brand Advocacy: Through online reputation management and engaging social media strategies, I nurtured relationships with clients, fostering brand loyalty and customer satisfaction.Customer Lifecycle Management: I managed customer acquisition, feedback analysis, and retention efforts, ensuring a positive customer experience throughout the rental journey.Operational Excellence: I actively participated in daily operations, ensuring smooth functioning and contributing to the overall success of BMC.Key Achievements:Successfully streamlined key operational processes. (Quantify if possible)Supported fundraising activities that secured additional resources for BMC.Developed strong client relationships, contributing to positive brand perception. Show less

Navi Mumbai, India

Yudi Shot It; was a photography service provider, providing various styles of photography for commercial and non-commercial use. I acted as the assistant photographer to the chief photographer. I assisted him throughout various shoots that included, Indoor, Outdoor, Fashion, Product, Maternity and lots more. Utsav taught and gave me the knowledge & expertise I needed to go out and explore myself. Achievements: 1. single-handheld a video-shoot project for an educational… Show more Yudi Shot It; was a photography service provider, providing various styles of photography for commercial and non-commercial use. I acted as the assistant photographer to the chief photographer. I assisted him throughout various shoots that included, Indoor, Outdoor, Fashion, Product, Maternity and lots more. Utsav taught and gave me the knowledge & expertise I needed to go out and explore myself. Achievements: 1. single-handheld a video-shoot project for an educational website. 2. I have implemented a feedback mechanism to boost client retention. Show less

Mumbai Area, India

At First Souce Ltd. Pvt was. I was under the capacity of Semi-Tech Customer Service, where we resolved customer quarries regarding Broadband internet to the customer of Britain's most extensive network company, British-Telecom. Key activities: 1. Resolving internet-based problem for the customer all over the UK. 2. Top-notch customer service to provide complete customer satisfaction, customer loyalty. Key Achievements : 1. Awarded for the most punctual employee 2… Show more At First Souce Ltd. Pvt was. I was under the capacity of Semi-Tech Customer Service, where we resolved customer quarries regarding Broadband internet to the customer of Britain's most extensive network company, British-Telecom. Key activities: 1. Resolving internet-based problem for the customer all over the UK. 2. Top-notch customer service to provide complete customer satisfaction, customer loyalty. Key Achievements : 1. Awarded for the most punctual employee 2. Awarded for being the topper of process training 3. Awarded for being the topper of accent training. 4. Awarded the top performer on the floor for 2 months. 5. Over-achieved all targets. Show less

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: Cleanliness drive. I have acquired my bachelor's degree in mass media from the University of Mumbai.

Higher Secondary School Certificate, High School/Secondary Certificate Programs

High School Diploma, High School/Secondary Certificate Programs

Activities and Societies: Football, swimming, table-tennis, music .