Cameron Orr Email & Phone Number

• Designed a customer escalating balance dashboard in PowerBI that provides the business visibility on corporate customers that are most at risk of defaulting on their credit terms, enabling the prioritization of which.

• Designed and managed the creation of workflow management and automation tools which reduced revenue leakage by $60M in FY20
• Consulted several corporate customers on system and process enhancements that would enable more effective and systematic payment processing, helping to reduce costs
• Led and helped manage a team of engineers, business analysts, and operational personnel in the design of a customer corrective action framework to be used as the basis for the design of a entirely new team and process

• Analyzed and documented the current state invoice to cash lifecycle, providing operations with recommendations for standardization and optimization
• Utilized tools such as SQL, Excel, Spotfire, and PowerBI to create interactive dashboards and reporting on key financial metrics, briefing upper and lower management on key drivers
• Identified tactical efficiencies that allowed management to control expenses and achieve operational objectives while improving overall customer satisfaction

• Oversaw the planning, implementation, and successful execution of a crowdfunding campaign for a small tech start up, resulting in increased revenue and exposure for the company
• Worked with team members to perform gap analysis on current state processes, resulting in increases in team productivity, effectiveness, and morale
• Organized and conducted weekly strategic meetings with team members to create, prioritize, and assign deliverables, leading to transparency and accountability for all those involved

• Collaborated with 10+ team members to achieve daily objectives
• Ensured efficient, courteous handling of client requests, including software service problem resolution and technical troubleshooting, which were resolved in a timely manner
• Created reports regarding change orders, equipment inventory, and computer specifications for management to evaluate

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Engineering

Activities and Societies: Alpha Phi Alpha Fraternity, Inc., Digital Media Club (President), Black Student Association (Vice President).