Cameron Bayer Email & Phone Number

Seattle, Washington, United States

Seattle, Washington

• Oversee, trained and scheduled a team of customer service associates
• Achieved quality results by leading front office agents through training, communication, and empowerment
• Resolved guest issues and completed special requests to ensure the satisfaction of the guests
• I would forecast occupancy and generated discrepancy, comp occupancy, and allowance reporting
• Responsible for settling guest accounts and all aspects of record keeping by overseeing and coordinating front desk and audit function to ensure financial transactions for the day were verified and balanced

Greater Seattle Area

• Created and managed content for multiple client social media pages.
• Monitored and enhanced social media messaging to develop brand loyalty and drive sales. Achieved a 37% increase in client sales
• Updated social media platforms to increase customer engagement. Increased website traffic by 150%

• Led team in providing top rated customer service, managing and maintaining a fleet of 100+ cars. Trained team on rental car procedures, insurance and company policies. Key asset for achieving the highest customer.
• Achieved Top 5% in weekly protection upgrade sales ranking for entire West region. Attended elite event 6 times as top sales performer for best rates and insurance sales
• Increased customer service rating from 79%-90% as Call Back Manager
• Assisted customers with rental car procedures, including paperwork, insurance issues, and explaining company policies
• Marketed company’s services to repair shops and dealerships throughout the community
• As a branch we received the highest ESQI (customer service score) in the area of 96% for two months’ straight

Seattle, WA

• Advised customers using extensive knowledge of product range, quality and features
• Developed excellent understanding of point of sale and refund system and accurate cash handling skills
• Ensured customers were attended promptly and professionally

Pullman, WA

• Game day setup and marketing and advertising placement.
• Help with office tasks such as: Organization of office space, game day ticket preparation
• Assist partner services coordinator. Organize and distribute sponsorship tickets and benefits.
• Lead tours of facilities and press box.
• Deliver, pickup and install advertisements.
• Administer and setup game day events.

Greater Seattle Area

• Helped build a social media strategy through twitter
• Worked on competitive analysis: This analysis provides both an offensive and defensive strategic context to identify opportunities and threats
• Assisted in the preparation and coordination of McDonald’s Corp. marketing meetings