Ashley Edwards Email & Phone Number

Scottsdale, Arizona, United States

Remote

Manage a multi-million dollar sales operation-Team of 40 remote Player Support SpecialistsEffectively monitor, guide and support team members to hit goals; weekly, monthly and professional goalsMeasure performance with key metrics such as call abandonment, calls waiting, average handle time, not ready time, etc.Keep upper management informed on issues and problems that ariseMaintain strong partnerships with internal departments; Order Operations, Social Media, Marketing, Accounting, Field/Store Management Teams

Help build and refine the product vision, roadmap, and growth opportunities for PXG’s in-store sales, warehouse management, ERP, and manufacturing models.Worked closely with the Product Management team, other Product Owners, and developers to align these strategies across the web and store, US & International.Help execute the internal systems roadmap with the other members of the delivery team.Used data to assess KPI and OKRs for your assigned areas.Prioritized stories, epics, and themes to ensure that work focuses on those that are aligned with the defined product strategy, providing maximum value to the company.Continuously discovered opportunities to improve the efficiency and effectiveness of our internal systems by researching and analyzing new strategies.Was the communication link between stakeholders and the delivery team.

Scottsdale, Arizona

Team lead from 2018-2019

Scottsdale, Az

• Identify qualified candidates through a number of creative outlets (i.e. job boards,networking groups, social media, etc.).• Screen and assess candidates through phone screening, interviewing, skills testing, drug/background screening and conducting reference checks.• Managing the maintenance of current contractors on staff by ensuring excellentattendance, resolving any issues that arise and ensuring employee and clientsatisfaction.• Obtain and generate leads and set new meetings with prospective clients.• Assist with the management of client accounts by attending/shadowing meetings,sending correspondence and/or communicating with clients and resolving any issues.

Dublin, Oh

Membership Specialist - The Farms (Columbus, OH): April, 2013 - November, 2013Membership Specialist- Strathmoor (Dublin, OH): November, 2013 - April, 2015 (Lease Up)Membership Specialist/Assistant Manager -Lease Up - Hayden Lofts (Dublin, OH): Present Interact with current members and prospective membersResponsible for producing and handling traffic via phone leads and web leadsAccountable for preparing lease documents and other administrative dutiesLeasing apartment homes with excellent knowledge of our productMy current roll at Hayden Lofts; responsible for overseeing the lease up from construction (pre- occupancy) through full occupancy. Asisting the Business Manager, taking on additional responsibilities (reports, moving units up from construction, etc) while training for management.My role at Strathmoor as a Membership Specialist; Responsible for overseeing the lease up from construction (pre-occupancy) through full occupancy. Awards:Received Rookie of the Year for 2013Highest % above leasing goals YTDHighest financial occupancyMost leases written 2014Highest conversion phone to 1st 2014Highest net sales - 1.7 million 2014

Columbus, Ohio Area

Experience in working with CEOs of companies concerning their employees life & health insurance needsTraveling from Business to business for meetings regarding strategic planning for small-mid size companies in the Ohio regionStrong phone skills with over 150 calls per day to reach out to potential clientsBuilding and maintaining relationships with potential clientsScheduling meetings for strategic planning Sales motivated while having the clients best interest in mindGiving ultimate service