Cameron Bruniges Email & Phone Number

Dubai, United Arab Emirates

Wakefield, England, United Kingdom

Wakefield, England, United Kingdom

Huddersfield, England, United Kingdom

Manchester, United Kingdom

Record accurate, detailed information and track incidents from creation until completion to ensure resolution in a timely manner and to a high standard to avoid as little disruption to the business as possible. Where a solution cannot be provided or will be timely, escalate appropriately to the relevant support teams.Ensure great communication to all teams involved in issue resolutions.Work with our team of analysts in providing a professional and courteous service.Install, configure and troubleshoot new software, updates and patches.Troubleshoot hardware problems (printers/desktops/pos hardware/network); provide support to requests remotely and also at the internal customers workplace.Work on and support development/improvement projects as assigned by management.Ensure all daily, weekly and period routines are followed to ensure systems stability (e.g. price changes, data backup, security checks)Key Skills:Communication, Time management, Customer service, Workload management, Problem solving, AD, Remote Desktop, Server maintenance, Hardware/Software/Firmware. DNS, DHCP, TCP/IP

West Yorkshire

• Analyse reports to create sales strategy.• Log customer complaints in formal documentation.• Provide staff with training on the EPOS system.• Investigating customer complaints and service suggestions.• Help customers by providing information.• Researching information for customer enquiries.• Promote sales by explaining licensed pet care products.• Organise, plan & implement promotional strategy.• Maintains inventory using online stock management system, by checking merchandise to determine inventory levels; anticipating customer demand.• Ensure schedules, promotions and store expectations are met.• Maintains professional and technical knowledge by attending workshops.• Managing the entire store in store manager’s absence.Key Skills:Communication, Report Analysis, Team Management, Customer Service (Face-to-Face, Email, Phone), Workload Management, Documentation, Microsoft Office. Stock Management/Analysis, EPOS Training, Customer Service, Customer Complaints, Supply Management, Verbal Communication, Implement Sale Promotions, Advanced Pet Care.

Huddersfield, United Kingdom

In just over 15 months of being back with Pets at home, I worked my way up from a 9 hour contract to a 26 hour contract plus over-time, becoming the store reptile advisor, being promoted to a key holder position enabling me to open up and close the store in the absence of a duty manager and placed onto “rising stars” which is an internal course designed to enable promotion to an assistant manager position.

West Yorkshire

Working for Plumbs, I was constantly interacting with customers, both in person and over the telephone, developing my customer interaction skills every day and ensuring I know how to excel in a variety of different situations. Due to the nature of the job, my timekeeping skills are second to none and my personal appearance is to a high standard.

Gcses

Applied IT : CC English : C Maths : C Science: CC Business Studies : D Design Technology : D Religous Education : D

Education record