It Admin Support Specialist
Current- Enroll computers into Microsoft Intune for management, ensuring compliance with organizational policies and security standards.- Provide technical assistance and administrative support to end users, ensuring smooth operations of IT infrastructure.- Assist with setting up new computers, ensuring proper configuration and integration with existing systems.- Ensure seamless onboarding/offboarding processes for employees by configuring essential software and applications and provisioning necessary access rights.- Troubleshoot and resolve both basic and high-level technical issues for end users, leveraging remote assistance tools and providing in-person support when necessary.- Maintain detailed documentation of procedures and solutions.- Create training guides on IT software.- Manage and coordinate vendor relationships to fulfill company needs, ensuring seamless operations and optimal service delivery.- Create and manage end-user accounts.- Create and manage VoIP accounts.- Coordinate with other departments, Directors, and Executives to meet IT needs.- Assist the IT Director with projects.