Cameron Cunningham Email & Phone Number

Charlotte, North Carolina, United States

• Leadership – Collaborating with senior leadership to understand mission critical operations, initiatives, and pain points to remove technology roadblocks.• Project Management – Developed and lead many IT initiatives to address long standing issues and concerns. These included migrating separate site-based phone systems to a single cloud-based VoIP system, transitioning from an MSP IT provider to in house IT services, and deployment and training on cloud-based HR and Finance systems. • Strategic – Working with current vendors to move from old site-based accounts to a new corporate account allowing streamlining of invoices and savings based with volume discounts.• Technical – Provide daily IT services and support for all locations.

Charlotte, North Carolina, United States

• Leadership – Mentoring and training 20+ direct reports both local and remote. Fostering employee job satisfaction and longest employee retention rates while continuing to improve production. • Project Management – Planned, implemented, and lead multiple companywide projects including migration from inhouse to cloud based call center reducing overhead and allowing for remote call center operations.• Strategic – Spearheaded reorganization and outsourcing of triage support for service desk. Working closely with vendor to ensure cost reduction while increasing productivity.• Technical – Implemented and tuned organization monitoring solution reducing alerts and false tickets by 80% in 6 months.

San Antonio, Texas, United States

Danbury Aerospace was purchased by Continental Aerospace. All work and responsibilities transferred.

San Antonio, Texas Area

R• Leadership – Worked closely with executive team to roadmap and implement corporate goals. Assisted other business unit leaders with technology-based solutions to improve productivity and reliability of operations. • Strategic – Budgeted and implement virtualization of 90% of server hardware. Increasing reliability while reducing footprint and operational cost.• Technical – Functioned as day-to-day IT support for 24/7 manufacturing operations as well as corporate offices.

• Technical - Worked with a team to support 250+ user network and desktop issues in the US and Europe while maintaining 70+ Servers both physical and virtual running Windows Server Managed AD / DNS / DHCP / Exchange for corporate network. Provided 24/7 on call support for any issues.

• Supported 700+ remote laptop users with all computer needs including printers, scanners, faxes, VPN, Email, cameras, wireless modem cards, and anything else needed.• Tested, documented, distributed and supported the annual software release to all remote laptops. This included both proprietary USAA software as well as others including Microsoft Office, Cisco VPN, Symantec Firewall, Safeboot, and Service packs and updates.

• Technical - Managed AD / DNS / DHCP / Exchange for corporate network as well as all network switches, routers, wireless access points, printers, scanners, faxes, and other network equipment.