Cameron Couch Email and Phone Number
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I love to tinker and solve problems through code. I crave working with passionate and driven people to make something that improves the lives of others. Helping others be successful is my power.
Quantum Metric
View- Website:
- quantummetric.com
- Employees:
- 190
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Senior Manager, Customer Success EngineeringQuantum Metric Jul 2024 - Present
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Manager, Customer Success EngineeringQuantum Metric Jul 2023 - Jul 2024While continuing to provide all of the customer success engineering services of an individual contributor:Lead and grew a team of 6 engineers to meet and exceed net retention targets.Provided guidance and coaching to my team to meet their goals during formal and informal 1:1s. The process I was using was adopted by manager peers.Guided 3 engineers to further develop their skills and attain senior positions.Lead and collaborated on efforts to institute changes to internal anomaly alert coverage for clients.Collaborated and helped lead efforts to redefine our department’s career track.Saw many beneficial features get added to the product based on solicited feedback from clients, peers / team members, and myself.
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Senior Customer Success EngineerQuantum Metric Feb 2023 - Jul 2023Worked with internal teams to improve the product, our workflows, and documentation for our stakeholders both internal and external.Wrote advanced SQL to provide customers with data on emergent issues, and/or data that helped them justify other SaaS spending.Offered consultation and saw implemented front-end best practices for site performance.Worked collaboratively to implement precision solutions for Native App integrations with the product.Continued providing customer solutions through advanced JavaScript.
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Customer Success EngineerQuantum Metric Sep 2021 - Feb 2023Collaborated with several teams of Customer Success Managers and Business Consultants to deliver value to customers, and enable them to derive value through self service.Used JavaScript to develop functions that would satisfy spoken and unspoken analytics needs.
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Projects Team - Implementation EngineerVerint Mar 2020 - Sep 2021Ann Arbor, Michigan, United StatesWorking as a part of a small team, and seeking feedback from internal customers, I maintain and develop codebases for a growing list of tools and legacy applications, using languages and frameworks including- JavaScript- HTML - CSS- Python- Batch - C#- SQL- PL/SQL- AngularJS- Angular- React -
Implementation EngineerVerint Apr 2019 - Mar 2020Ann Arbor, MichiganUtilized JavaScript, HTML, and CSS to build custom product configurations. I was recognized for exceeding client expectations with creative and timely solutions.I organized and hosted calls to assist clients with the integration of Verint code.
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District LeaderGamestop Jun 2016 - Jan 2019I lead a team of 14 managers throughout mid-Michigan to exceed customer experience, profit, and operational targets. In 2017, I received awards for leading my team to the top 10th-percentile in Net Promoter Score, and Collectible product sales.I actively contributed as a member of a market-wide team to discuss and roll-out strategies for our hot title reservation program. -
Area ManagerGamestop May 2014 - Jun 2016Detroit Central
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Store ManagerGamestop Jun 2010 - May 2014
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Assistant Store ManagerGamestop Jul 2008 - Jun 2010
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Senior Game AdvisorGamestop Aug 2007 - Jul 2008
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Game AdvisorGamestop Aug 2006 - Aug 2007
Cameron Couch Skills
Cameron Couch Education Details
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Front End Development -
3.68 -
Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Cameron Couch
What company does Cameron Couch work for?
Cameron Couch works for Quantum Metric
What is Cameron Couch's role at the current company?
Cameron Couch's current role is Solution Sleuth | Gamer | Game Dev.
What is Cameron Couch's email address?
Cameron Couch's email address is cc****@****ric.com
What is Cameron Couch's direct phone number?
Cameron Couch's direct phone number is +173464*****
What schools did Cameron Couch attend?
Cameron Couch attended Grand Circus, Capella University, Washtenaw Community College, Schoolcraft College.
What skills is Cameron Couch known for?
Cameron Couch has skills like Inventory Management, Visual Merchandising, Store Management, Javascript, Loss Prevention, Cascading Style Sheets, Retail, Merchandising, Multi Unit Management, Driving Results, Customer Service, Inventory Control.
Who are Cameron Couch's colleagues?
Cameron Couch's colleagues are Maciej Krupa, Jonathan Sweeney, Gabriel Chávez Padilla, Elliott Revell, Irene Gasparotto, Almarie-Rose (Alma) Mata, Patrick Allenstein.
Not the Cameron Couch you were looking for?
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Cameron Couch
New York, Ny2tunecore.com, wesleyan.edu1 (860) 6XXXXXXX
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Cameron Couch
Atlanta Metropolitan Area3centralcasting.org, centralcasting.org, royaldesignsinc.com -
Cameron Couch
Edmond, Ok -
1gshvin.org
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