Cameron Couch

Cameron Couch Email and Phone Number

Solution Sleuth | Gamer | Game Dev @ Quantum Metric
colorado springs, colorado, united states
Cameron Couch's Location
Howell, Michigan, United States, United States
Cameron Couch's Contact Details

Cameron Couch work email

Cameron Couch personal email

n/a

Cameron Couch phone numbers

About Cameron Couch

I love to tinker and solve problems through code. I crave working with passionate and driven people to make something that improves the lives of others. Helping others be successful is my power.

Cameron Couch's Current Company Details
Quantum Metric

Quantum Metric

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Solution Sleuth | Gamer | Game Dev
colorado springs, colorado, united states
Employees:
190
Cameron Couch Work Experience Details
  • Quantum Metric
    Senior Manager, Customer Success Engineering
    Quantum Metric Jul 2024 - Present
  • Quantum Metric
    Manager, Customer Success Engineering
    Quantum Metric Jul 2023 - Jul 2024
    While continuing to provide all of the customer success engineering services of an individual contributor:Lead and grew a team of 6 engineers to meet and exceed net retention targets.Provided guidance and coaching to my team to meet their goals during formal and informal 1:1s. The process I was using was adopted by manager peers.Guided 3 engineers to further develop their skills and attain senior positions.Lead and collaborated on efforts to institute changes to internal anomaly alert coverage for clients.Collaborated and helped lead efforts to redefine our department’s career track.Saw many beneficial features get added to the product based on solicited feedback from clients, peers / team members, and myself.
  • Quantum Metric
    Senior Customer Success Engineer
    Quantum Metric Feb 2023 - Jul 2023
    Worked with internal teams to improve the product, our workflows, and documentation for our stakeholders both internal and external.Wrote advanced SQL to provide customers with data on emergent issues, and/or data that helped them justify other SaaS spending.Offered consultation and saw implemented front-end best practices for site performance.Worked collaboratively to implement precision solutions for Native App integrations with the product.Continued providing customer solutions through advanced JavaScript.
  • Quantum Metric
    Customer Success Engineer
    Quantum Metric Sep 2021 - Feb 2023
    Collaborated with several teams of Customer Success Managers and Business Consultants to deliver value to customers, and enable them to derive value through self service.Used JavaScript to develop functions that would satisfy spoken and unspoken analytics needs.
  • Verint
    Projects Team - Implementation Engineer
    Verint Mar 2020 - Sep 2021
    Ann Arbor, Michigan, United States
    Working as a part of a small team, and seeking feedback from internal customers, I maintain and develop codebases for a growing list of tools and legacy applications, using languages and frameworks including- JavaScript- HTML - CSS- Python- Batch - C#- SQL- PL/SQL- AngularJS- Angular- React
  • Verint
    Implementation Engineer
    Verint Apr 2019 - Mar 2020
    Ann Arbor, Michigan
    Utilized JavaScript, HTML, and CSS to build custom product configurations. I was recognized for exceeding client expectations with creative and timely solutions.I organized and hosted calls to assist clients with the integration of Verint code.
  • Gamestop
    District Leader
    Gamestop Jun 2016 - Jan 2019
    I lead a team of 14 managers throughout mid-Michigan to exceed customer experience, profit, and operational targets. In 2017, I received awards for leading my team to the top 10th-percentile in Net Promoter Score, and Collectible product sales.I actively contributed as a member of a market-wide team to discuss and roll-out strategies for our hot title reservation program.
  • Gamestop
    Area Manager
    Gamestop May 2014 - Jun 2016
    Detroit Central
  • Gamestop
    Store Manager
    Gamestop Jun 2010 - May 2014
  • Gamestop
    Assistant Store Manager
    Gamestop Jul 2008 - Jun 2010
  • Gamestop
    Senior Game Advisor
    Gamestop Aug 2007 - Jul 2008
  • Gamestop
    Game Advisor
    Gamestop Aug 2006 - Aug 2007

Cameron Couch Skills

Inventory Management Visual Merchandising Store Management Javascript Loss Prevention Cascading Style Sheets Retail Merchandising Multi Unit Management Driving Results Customer Service Inventory Control Shrinkage Planograms Data Entry Sql Jquery Git Github Time Management People Development Team Building Mysql Web Development Customer Satisfaction Recruiting P&l Management Wireframing Unit Testing Microsoft Office Angularjs Management Leadership Employee Training Team Leadership Communication Public Speaking Version Control Html Salesforce Postgresql Toad Oracle Database Html5 Node.js

Cameron Couch Education Details

Frequently Asked Questions about Cameron Couch

What company does Cameron Couch work for?

Cameron Couch works for Quantum Metric

What is Cameron Couch's role at the current company?

Cameron Couch's current role is Solution Sleuth | Gamer | Game Dev.

What is Cameron Couch's email address?

Cameron Couch's email address is cc****@****ric.com

What is Cameron Couch's direct phone number?

Cameron Couch's direct phone number is +173464*****

What schools did Cameron Couch attend?

Cameron Couch attended Grand Circus, Capella University, Washtenaw Community College, Schoolcraft College.

What skills is Cameron Couch known for?

Cameron Couch has skills like Inventory Management, Visual Merchandising, Store Management, Javascript, Loss Prevention, Cascading Style Sheets, Retail, Merchandising, Multi Unit Management, Driving Results, Customer Service, Inventory Control.

Who are Cameron Couch's colleagues?

Cameron Couch's colleagues are Maciej Krupa, Jonathan Sweeney, Gabriel Chávez Padilla, Elliott Revell, Irene Gasparotto, Almarie-Rose (Alma) Mata, Patrick Allenstein.

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