Woolworths Group, Australia’s largest retailer with 1400+ stores across Woolworths Supermarkets (Australia & New Zealand), BIG W and many other complementary B2C and B2B brands and growing digital and e-commerce offerings, employs 200,000+ team members and serves millions of customers across each day. Overview Fast start in role, induction to the Group to ensure ‘stay in business’ from termination of incumbent supplier team, poorly overseeing the program. Unpack a complex lease management system, reporting over 1400+ stores and distribution centres with each lease varying in detail and landlord obligations for property maintenance, repair and replacement. Review ‘as at’ business model, garner insight and build alternative strategies and models with risk analysis for business adoption based on appetite for speed, investment and resource. Develop collaborative end to end ways of working supporting facilities management and leading teams to deliver the landlord capital works program of work and KPIs. Day to day responsibility for asset and work order analysis, collaboration across many diverse brands in the Woolworths ecosystem, lease reviews, recovery negotiations, tender and lease authoring, continuous process improvement and Executive Committee reporting. Organically in role as program lead, support onboarding of new and growing team on Woolworths purpose, role in the community, vision and ways of working in a large and complex ecosystem.

Secure Parking, established in 1979, a subsidiary of global PARK24 operates over 600 car park facilities in Australia and New Zealand. Key ResponsibilitiesSuccessfully managed the State P&L and growing the NSW/ACT business. Our investments comprised 50 carparks, with a substantial revenue budget.Business development; including setting and monitoring our strategic vision, extensive experience preparing large, high-profile tenders, clear legal drafting and sales leadership. I am focused on solutions based, stakeholder management.Delivering a high quality business plan for each asset with defined objectives. Managing the life cycle of each asset and instigating capital works as required. Delivering strong brand development with an overall responsibility for the leased asset portfolio.Presenting investment opportunities to a Tokyo based board for approval. Including providing a clear outline of viability, ROI and risk mitigation.Building authentic relationships with stakeholders, genuinely understanding their needs and adaptability of my communication to meet their needs. Cultivating a positive work environment, resulting in high staff attraction and retention amid a tight labour market. Successfully negotiated property leases driving revenue and profitability while maintaining the key client relationship.Effectively using a wide range of data sources to plan, identify and mitigate risk. Key Achievement As a result of a well cultivated relationship, I re-negotiated the leases on three major properties without necessity for them to be placed on market. Oversaw the successful introduction of Voyager solution to carparks, allowing for ticket less access, payment and BI data lake management.

Directed overall business sales and operational responsibilities. Developed financial forecasts, and management of budgets to advance organisational priorities. Nurtured effective relationships with key stakeholders. Developed business strategy to maintain and protect existing accounts and identify and capitalise on new growth opportunities. Established effective sales frameworks, performance metrics, and incentive programs, along with effective monitoring. Collaborated with private equity parent to deliver a multi-channel customer engagement plan and identify new revenue streams. Merged operations to a single site and negotiated the surrender of multiple leases.

Responsible for instore and online promotions for four P&G brands across healthcare and oral care.Development of project plans for third party logistics, involving the placement of P&G goods into supermarkets. I provided a focus on quality with attention to detail, resulting in a successful uptake of the product. Effectively develop marketing strategies relevant to point of sale, with a strong focus on knowing your customer, branding and quality standards. Appropriate monitoring via regular feedback from clients to ensure expectations were properly met.Preparation of accurate budgets and forecasting for the marketing function. Tracked and monitored financial performance of projects against budget. Effective contract management, in relation to external suppliers, to ensure P&G received value for money.

Led the project implementation function, on a new APAC account, installing software across multiple sites, to provide and improve brand consistency. Championed change for clients and the local community. Reviewed contractual obligations throughout greater China and negotiated key project deliverables. Clear documentation on reporting, allowing for successful handover. Mitigated financial risk, controlled quality, and overall end-to-end production through sound technical advice and support. Trained the offshore team on quality assurance and control along with customer service procedures.

In this role, I guided a portfolio of major accounts for an ASX-listed company that specialized in diverse customer-focused marketing solutions consisting of photography, creative services, consumer insights, and other multi-channel components. I evaluated market trends to effect pursuit plans to expand brand awareness. Also, I conducted pipeline management, sales forecasting, and new business opportunity identification activities.Examples of my achievements in this role are as follows:• Transitioned national clients through the merger of IPMG and PMP Limited (Ovato) across seven sites within a national footprint achieving 100% retention rate with contract renewals.• Initiated a comprehensive plan involving internal collaboration between divisions resulting in performance and result improvements at all levels nationally.Led a team in the training and further development of an integrated, data-driven software solution. (CRM).

Having led the Business Development function for the Pursuits Team, I created strategies to facilitate a seamless integration of existing and new business accounts into multiple IPMG print sites. I fostered relationships with key industry influencers, strategic partners, and decision makers, in addition to consolidated business units to enable a combined focus to optimize sales and increase market share. Also, I observed market trends and competitor activities to identify potential business opportunities. My role included submitting major tender presentations to groups outlining company benefits, service offerings, and project deliver milestones. Additionally, I progressed cross selling opportunities in an effort to offer a holistic solution to clients.A few examples of my results in this role are as follows:• Successfully secured an AU$13.5M grocery client and an AU $2.5M digital print POSM contract from Metcash's Australian Liquor Division within the first year.• Maintained and renewed ANZ's largest publication contract exceeding $50M AUD PA.

In this role, I designed a strategic business plan to extend the current customer base and presence. I also determined emerging markets and identified potential products of competitors. The company appreciated my ability to represent the in interstate and international markets to include the UK and Singapore. Additionally, I provided strategic direction in penetrating new markets to increase business revenue. and negotiated with key clients and shared ideas with the existing sales team.Results that I achieved in this role are as follows:• Consistently met or exceeded a new business budget of $5.5 million AUD PA.• Successfully launched several major publications in the ANZ market through a variety of distribution channels.