Cameron Busby

Cameron Busby Email and Phone Number

Technical Support Manager @ HCSS
sugar land, texas, united states
Cameron Busby's Location
Spring, Texas, United States, United States
Cameron Busby's Contact Details

Cameron Busby work email

Cameron Busby personal email

n/a

Cameron Busby phone numbers

About Cameron Busby

Technical Support Manager with a proven track record of developing world-class technical support service systems and processes in a variety of verticals across multiple industries.

Cameron Busby's Current Company Details
HCSS

Hcss

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Technical Support Manager
sugar land, texas, united states
Website:
hcss.com
Employees:
396
Cameron Busby Work Experience Details
  • Hcss
    Technical Support Manager
    Hcss Feb 2022 - Present
    Sugar Land, Texas, United States
    Ensure maximum Customer Satisfaction through optimization of Support processes and delivery excellence. Utilize data and analytical tools to maximize Support impact and minimize customer effort. Drive continual improvement and innovation of Support processes. Use annual performance reviews and other feedback tools to help employees reach their full potential.Establish and maintain an effective and efficient structure to support our current needs and future growth. Provide candid input on competency, skill, and responsibility assessments for all employees. Set annual and quarterly objectives and goals that support and drive the company vision.Utilize service management systems for case management by setting high standards for case workflow and knowledge documentation. Develop technical skills of self and employees to meet the evolving needs of the business.
  • Hcss
    Technical Support Supervisor
    Hcss Nov 2019 - Feb 2022
    Sugarland, Tx
  • Hcss
    Technical Support Team Lead
    Hcss Mar 2019 - Nov 2019
    Sugar Land, Texas
  • Hcss
    Technical Support Analyst
    Hcss Jun 2018 - Mar 2019
    Sugar Land, Texas
  • Braintek
    Bench Technician
    Braintek Mar 2018 - Jun 2018
    Conroe, Texas
  • Zoes Kitchen
    General Manager
    Zoes Kitchen Jul 2015 - Jun 2018
    Spring, Texas
    NPS and Customer Satisfaction Rankings Among Highest in the Region of Houston
  • Raising Cane'S Chicken Fingers
    District Manager
    Raising Cane'S Chicken Fingers Jan 2010 - Jul 2015
    Exclusive oversight and ownership of restaurant operations and profitability/loss. Among highest rated customer satisfaction in the company Maintained technical equipment in-house, as a Support resource, including work on printers, scanners, workstations, anti-virus, data backup and software upgrades
  • Lone Star College
    Pc Technician I
    Lone Star College May 2006 - Sep 2007
    Conroe, Texas
    * Install, configure, test, maintain and troubleshoot Level I end user workstation hardware* Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems* Help develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment* Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance* Document instances of hardware failure, repair, installation, and removal* Construct, install, and test customized configurations based on various platforms and operating systems

Cameron Busby Skills

Scheduling Payroll Account Management Operations Management Operational Planning Strategic Planning Communication Hiring Crew Hiring Managers Employee Training Training Financial Reporting People Management Business Development Technology Systems

Cameron Busby Education Details

Frequently Asked Questions about Cameron Busby

What company does Cameron Busby work for?

Cameron Busby works for Hcss

What is Cameron Busby's role at the current company?

Cameron Busby's current role is Technical Support Manager.

What is Cameron Busby's email address?

Cameron Busby's email address is ca****@****css.com

What is Cameron Busby's direct phone number?

Cameron Busby's direct phone number is +183233*****

What schools did Cameron Busby attend?

Cameron Busby attended Texas Tech University, Oak Ridge High School.

What skills is Cameron Busby known for?

Cameron Busby has skills like Scheduling, Payroll, Account Management, Operations Management, Operational Planning, Strategic Planning, Communication, Hiring Crew, Hiring Managers, Employee Training, Training, Financial Reporting.

Who are Cameron Busby's colleagues?

Cameron Busby's colleagues are Benjamin Benson, Donna Deluca, Christopher Lai, Douglas Mcdonald, Maria Hernadi, Greg Jeffreys, Jeff Burch.

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