Cameron Wheeler Email & Phone Number

San Diego, Ca

Design, build and scale technical learning programs for teams within Product and Engineering. Partner with executive leadership and stakeholders to identify knowledge and skill gaps, conduct needs analysis, and recommend training solutions. Manage multiple learning programs and projects simultaneously; secure project resources, develop timelines, and manage stakeholder expectations and risks. Lead globally dispersed teams of instructional designers, content developers and LMS administrators to deliver training solutions. Identify and track success metrics for learning programs and new courses report outcomes.

Lead the team responsible for developing and delivering training content for Epic Electronic Medical Record applications supporting registration, intake, scheduling and hospital billing staff. Managed the team in delivering training assessments, training program design and development, implementation, usability testing and evaluation. Consultant to leadership to assess, trend and analyze learning needs and process improvement across the organization.

San Diego, Ca

Lead hospital-wide training program for Epic Systems Grand Central and Prelude applications. Conducted training needs analysis and develop and socialize training strategy with executive leadership and stakeholders. Developed creative and effective training materials including eLearning modules, videos, instructor-led course materials and infographics. Served as expert, lead facilitator for Grand Central and Prelude applications.

San Diego

Coached faculty on how to apply instructional design principles to their courses and leverage the Blackboard Learning Platform and other technology to impact student outcomes. Supported the Blackboard application through troubleshooting, workshop facilitation and resource development. Developed and facilitated workshops on software applications and course design. Assisted faculty by identifying technology solutions to help them create a student-centered interactive learning environment.

San Diego, Ca

Managed the Instructional Design team responsible for developing training materials for the largest business and postal services franchise. Consulted with stakeholders on training needs and provided training needs analysis and recommendations for a broad spectrum of subjects including technical systems, business management, regulatory compliance, operations, and sales. Lead team of instructional designers in development of instructional materials including eLearning, videos, instructor-led training, workbooks, and job aids. Oversaw The UPS Store University and managed team of facilitators who were responsible for delivering five in-person curriculum to over 500 learners annually. Oversaw administration of Success Factors Learning Management System supporting over 24,000 users.

San Diego, Ca

Responsible for internal employee training, recruitment, and leave of absence administration for the headquarters of The UPS Store, Inc. Applied knowledge of federal and state labor laws to advise management on training, employee relations, recruitment and leave of absence issues. Worked closely with leadership to conduct needs analysis of internal training needs and developed and executed annual training plans. Applied ADDIE process to develop, facilitate and evaluate custom training and workshops. Partnered with hiring managers to determine staffing needs; developed job descriptions interviewed candidates and made hiring recommendations.

Managed firm’s Administrative, Accounting and Technical staffing. Worked with clients to determine staffing needs, made staffing recommendations and placed candidates. Served as off-site manager for diverse workforce of accounting and administrative professionals.