- Drive the development and implementation of sales operations strategies, change management initiatives, and process enhancements, driving revenue growth and optimizing sales efficiency.- Collaborate closely with cross-functional teams, including learning, knowledge management, analytics, strategic programs, and IT, to ensure alignment and support for broader organizational goals.- Lead and nurture a high-performing sales operations team, focusing on coaching, guidance, and fostering a culture of collaboration, transparency, and continuous improvement across the sales organization.

- Partnered with the Global Recruiting Director to shape and execute talent acquisition strategies, streamlining processes and enhancing recruitment efficiency to support organizational growth.- Worked closely with internal teams (IT, HR, Compliance, Marketing, Legal, Learning, DEI, and Compensation) to elevate recruiter performance by providing optimal tools, resources, and support, ensuring a seamless recruiting experience.- Led a team dedicated to fostering global connections within the talent acquisition community, driving initiatives that promoted collaboration and shared success.- Focused on project planning and execution, change management, and community engagement to deliver high-impact solutions that resonate with the needs and aspirations of the organization.

Led a team of recruiters who supported the growth of our local offices across North America. Recruiting top talent for our most critical, strategic roles across Data, Technology, and Delivery Excellence.

- Actively sourced, interviewed and hired professionals within fashion, apparel, and design capacities. - Proactively worked with clients to achieve a successful talent search outcome by defining position requirements, analysis of candidate success profiles, and developed sourcing/screening strategies.- Developed and maintained a strong working relationships with clients, vendors, community organizations, and other team members to create a collaborative partnership that yielded success and credibility.- Conducted regular follow-up with clients and candidates to determine the effectiveness of recruiting plans.- Candidate consulting including interview prep, resume writing, and goals creation. - Provided complete, accurate, and inspiring information to candidates about the company and position. - Consistently drove new business development with existing and prospective clients.- Developed a pool of qualified candidates in advance of client needs.- Constructed proposals, negotiated contracts and rates with clients. - Performed reference, employment, and education checks.

- Sourced, interviewed and hired high-end creative professionals within every phase of the product life cycle including design, production, marketing and entertainment.- Established position requirements and proactively sought out talent to fit the clients cultural and position needs.- Coordinated and trained new employees on our internal systems, business practices, and client/candidate processes.- Managed candidate inflow through our online talent site and CRM system.

- Developed and implemented effective fashion marketing plans, sales goals, and promotional events- Collaborated with inter-departmental team members to develop and launch two key promotional marketing events resulting in the highest regional sales each day of the event- Designed innovative floor merchandising layouts based on daily product sales reports- Developed merchandise expertise through successful interaction with clients to generate and maintain repeat and referral business, resulting in consistently meeting or exceeding weekly personal and departmental sales goals by up to 50% - Provided the highest level of friendly and professional customer service

- Instructed 10-15 WWU Communication students on speech development and presentation skills each school quarter- Initiated, facilitated, and moderated classroom discussions- Evaluated students class work, assignments, and papers- Maintained regularly scheduled office hours in order to advise and assist students- Compiled, administered, and graded examinations and speeches- Prepared and delivered lectures/discussions to undergraduate students on topics such as public speaking, essay writing, and presentations

- Engaged and solicited listener participation during remote radio broadcasts- Wrote public service announcements for KAFE 104.3 radio station webpage- Created and designed graphics, flyers, and logos for various applications- Developed proficiency with MS Word, PPT, and Excel while creating corporate documents