Camille Vogl, M.S.

Camille Vogl, M.S. Email and Phone Number

Leading Global Social Support and Insights for Google Pixel | Sr. Product Support Manager @ Google
Mountain View, CA
Camille Vogl, M.S.'s Location
Denver Metropolitan Area, United States, United States
Camille Vogl, M.S.'s Contact Details
About Camille Vogl, M.S.

“Improve the experience and everyone wins.” I am a customer-focused marketing professional with broad digital marketing, sales, and customer experience background. Currently helping drive channel health for social, community, and reviews for the Pixel device at Google. My interests and industry focus lies at an intersection of tech, media, and consumer behavior.Before life at Google, I was a Digital Customer Experience Specialist at ADT, where I enabled customer engagement and retention using digital platforms and applications. I thrive best in rapidly growing and innovative organizations, where I’m able to uncover new insights, do some creative problem solving, and driving a culture of diverse perspectives. In my spare time, I love trying new cuisines, traveling, reading, and catching the newest Sci-Fi movies.

Camille Vogl, M.S.'s Current Company Details
Google

Google

View
Leading Global Social Support and Insights for Google Pixel | Sr. Product Support Manager
Mountain View, CA
Website:
google.com
Employees:
1
Company phone:
916.253.7820
Camille Vogl, M.S. Work Experience Details
  • Google
    Senior Product Support Manager
    Google May 2023 - Present
    Mountain View, Ca, Us
  • Google
    Product Support Manager
    Google Feb 2021 - May 2023
    Mountain View, Ca, Us
    Leading support for social, community, and reviews for the Pixel Phone. This includes:- Monitoring and reacting to customer issues online on 6 different platforms- Leading and educating Pixel power users- Advocating for users by leveraging voice of customer (VOC) insights from all channels to influence the future of the product
  • Fiu Chapman Graduate School Of Business
    Wordpress Instructor
    Fiu Chapman Graduate School Of Business Aug 2019 - Present
    Upon graduating from the Master of Science in Marketing program, I was asked to come back to teach workshops on how to utilize WordPress. I teach marketing students branding and WordPress basics that help elevate their personal brand to achieve their unique career goals.
  • Adt
    Customer Experience Specialist - Digital
    Adt Jul 2019 - Feb 2021
    Boca Raton, Florida, Us
    The goal of digital customer experience at ADT is all about how we create two-way engagement with our customers and lengthen their life cycle with upselling and retention strategies. I do this by supporting our digital experiences for MyADT, our customer portal, and other ADT applications. I work cross-functionally with our Care, IT, Product Marketing, Marketing, and UX teams to fix or introduce new functionality to our digital ecosystem.
  • 4It Inc.
    Marketing Coordinator
    4It Inc. May 2017 - Jul 2019
    Miami, Fl, Us
    As Marketing Coordinator, I worked cross-functionally with multiple teams and departments in the US and Latin America for all internal and external marketing initiatives.I planned and executed a company rebrand in 2018, saving $15,000 in design costs by designing the branding and website myself. The rebrand helped in increasing brand awareness in South Florida. In addition to the rebrand, I also led an initiative in finding and deploying a new CRM toolset and redesigned the lead journey experience company-wide.My day-to-day activities included- Analyzing IT industry trends, insights, and competitors- Optimizing marketing strategies and presenting to company shareholders- Driving product initiatives using ads, email, and event marketing- Coordinating with product vendors in co-branded marketing collateral and event marketing- Forming strategic alliances and partnerships with other local organizations and companies- Designing and crafting all print and digital using Adobe Creative Suite (Photoshop, Illustrator, InDesign)- Planning and executing all digital content, email marketing, social media, SEO, and paid advertising
  • T-Mobile
    Retail Sales Associate
    T-Mobile Nov 2014 - Jun 2017
    Bellevue, Wa, Us
    As a Retail Sales Associate, I not only provided sales solutions to customers, but different roles as social media and small business ambassador. • I utilized Salesforce CRM to generate and monitor leads and existing business customer database• Conducted off-site presentations to promote and acquire small business customers• Launched and administered store social media accounts using Hootsuite, resulting in a 15% rise in in-store foot traffic• Collaborated with management to coordinate small business events quarterly
  • Prediq Media
    Project Manager (Internship)
    Prediq Media Jan 2017 - May 2017
    Boca Raton, Florida, Us
    The Cause Marketing Project was a pilot program between Florida Atlantic University and Prediq Media, where a handful of experienced Digital Marketing students were selected to be project management interns and construct digital marketing strategies for local non-profit organizations.• I supervised a team of 10 students and orchestrated all meetings between students and clients• Analyzed and optimized email strategies for the students, using A/B testing and list building tactics to help fundraise over $10,000• Forged partnerships with local media channels to increase awareness of the non-profits• Developed educational tutorials for the students and non-profit owners for website best practices
  • Sprint
    Lead Retail Sales Consultant
    Sprint Oct 2012 - Nov 2014
    Overland Park, Kansas, Us
    As the Lead Retail Sales Consultant, I was right-hand to the store manager and oversaw sales staff as well as sold technology solutions to customers. • I conducted weekly observations of sales consultants and provided effective feedback to help maximize sales• Guided the team in achieving and exceeding key performance objectives such as activations, upgrades, accessories, insurance, and customer satisfaction goals• Negotiated with customers and co-workers to resolve complex customer situations• Organized business outreach events to increase small business account openings• Was selected to be the Apple Master (a subject-matter expert for all Apple Devices and Solutions and in-store resource for sales consultants)

Camille Vogl, M.S. Skills

Digital Marketing Management Sales Graphic Design Social Media Web Design Marketing Strategy Customer Service Social Media Marketing Marketing Project Management Branding And Identity Leadership Social Networking Telecommunications Brand Development Advertising Customer Relationship Management Email Marketing Strategy Microsoft Office Microsoft Word Wordpress Teamwork Sales Promotion Event Planning Research Customer Satisfaction Retail Sales Event Management Powerpoint Public Speaking Time Management Team Building Communication Problem Solving Critical Thinking Hootsuite Direct Sales Microsoft Excel Facebook Adobe Design Programs Team Leadership Training Market Research Adobe Illustrator Adobe Indesign Adobe Photoshop

Camille Vogl, M.S. Education Details

  • Fiu Chapman Graduate School Of Business
    Fiu Chapman Graduate School Of Business
    Marketing
  • Florida Atlantic University
    Florida Atlantic University
    Marketing

Frequently Asked Questions about Camille Vogl, M.S.

What company does Camille Vogl, M.S. work for?

Camille Vogl, M.S. works for Google

What is Camille Vogl, M.S.'s role at the current company?

Camille Vogl, M.S.'s current role is Leading Global Social Support and Insights for Google Pixel | Sr. Product Support Manager.

What is Camille Vogl, M.S.'s email address?

Camille Vogl, M.S.'s email address is ca****@****ile.com

What is Camille Vogl, M.S.'s direct phone number?

Camille Vogl, M.S.'s direct phone number is +195452*****

What schools did Camille Vogl, M.S. attend?

Camille Vogl, M.S. attended Fiu Chapman Graduate School Of Business, Florida Atlantic University.

What skills is Camille Vogl, M.S. known for?

Camille Vogl, M.S. has skills like Digital Marketing, Management, Sales, Graphic Design, Social Media, Web Design, Marketing Strategy, Customer Service, Social Media Marketing, Marketing, Project Management, Branding And Identity.

Who are Camille Vogl, M.S.'s colleagues?

Camille Vogl, M.S.'s colleagues are He Yuhao, Daniel Wagoner, Beatty3xstreet Tloc, Roberto Yug Junior, Lucas Lucas, Thejus T B, Ahson Hasnain.

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