Ux Designer
CurrentComposed, curated, and distributed an internal Accessibility Hub for clear organization-wide standards and recommendations. SDG Podcast: Considerations for using AI (https://www.solutiondesign.com/podcast/should-you-let-ai-speak-for-your-company/)Chair of SDG Gives Collaborations Committee, coordinated several events, and led Arab-American heritage month.Provided tailored, embedded customer service to 2 clients.Multinational Agribusiness Client (enterprise modernization):– UX lead evaluating capabilities needed to reimagine a spectrum of features from complex to straightforward while maintaining regulatory requirements for a ~$3B line of business.– Performed qualitative and quantitative research via Optimal Workshop and Maze to check assumptions, refine solutions, and redefine Information Architecture (IA) with user input.– Designed data-driven, responsive designs in Figma which simplified the user experience and decreased manual entry by 60%. – Managed design system components and production-ready designs, overseeing implementation, design QA and accessibility QA from discovery through 9 releases.– Improved product through continuous discovery and agile wearing of many hats; including taking on informal business analyst duties for 5 months and collaboratively adapting to quick fixes while working towards long-term solutions.Career and Technical Education Client (mid-size):– Provided conceptual flows for state-of-the-art learning and mentoring application targeted towards the HVAC industry. – Introduced product mindset and UX research best practices.– Established a UI design system based on existing brand identity.– Mentored a junior consultant to facilitate production.