▪ Career developed in the Information Technology field with over 20 years of experience in software development, team management, and client interaction. Experience in prioritizing demands, stakeholder relationship, and monitoring metrics of quality, flow, and efficiency.▪ Professional focused on people, project, and product management, with extensive experience in contract management, projects, teams, and individuals. Utilizing acquired knowledge for creating and implementing processes, communication flows, and methodologies, whether in agile or traditional forms.▪ Experience in engaging with various areas of the company in a multidisciplinary manner, understanding contexts and aligning expectations, aiming at deliveries and organizational climate.▪ Knowledge of tools and indicators (OKRs and KPIs), aiming at alignment with involved areas and leadership. Participation in planning meetings and portfolio construction.▪ Alignment in launching new products, technical debts, and infrastructure improvements, aiming for constant evolution and product sustainability.▪ Extensive experience in monitoring and reporting performance indicators (KPIs) and budget, consolidating cost, productivity, security, and service level information. Developing and ensuring compliance with the department's budget, identifying deviations, and recommending corrective actions to meet needs and stay aligned with the planned.▪ Experience in identifying the origin of problems, studying root cause analysis allowing increased accuracy in development time estimates in process management.▪ Responsible for infrastructure management, involving network technology analysis, systems planning, economic-financial feasibility studies, support, data transmission, operations risk analysis, security, cost analysis, and budgets, aiming at quality, productivity, and safety of employees and clients.▪ Analysis of the current scenario and future projections, with strategies covering the company's end-to-end needs, from business requirement analysis, through system architecture, development and delivery strategies, implementation, and support, analyzing future technology projections, business alignment, and complete requirement fulfillment.▪ Excellent communication, negotiation, and leadership skills to collaborate effectively with multifunctional teams and suppliers.