Technical Writer
Current• Manage documentation deliveries for two releases per year with over 700 specifications for software supporting the Women, Infants, and Children (WIC) program as regulated by the Food and Nutrition Services (FNS) division of the US Department of Agriculture (USDA) • Create single-sourced, HTML content for publishing in-product Help, user guides, and technical references for software at the appropriate technical level for each audience • Architect complex RoboHelp projects… Show more • Manage documentation deliveries for two releases per year with over 700 specifications for software supporting the Women, Infants, and Children (WIC) program as regulated by the Food and Nutrition Services (FNS) division of the US Department of Agriculture (USDA) • Create single-sourced, HTML content for publishing in-product Help, user guides, and technical references for software at the appropriate technical level for each audience • Architect complex RoboHelp projects alongside development in Agile and waterfall environments to create truly useful Help and technical documents • Manage large volumes of data – half of a two-person team creating over 600 RoboHelp topics with thousands of variables and snippet files • Edit content from other writers to ensure all documentation is written with one voice to precise standards • Train other writers on RoboHelp and standardize its implementation across multiple teams • Translate complex technical information into WIKI content for internal and customer power users Show less