Candace Hurlburt-Thompson Email & Phone Number

Orlando, Florida Area

Orlando, Florida

Orlando, Florida Area

• Developed and designed medical economics outcomes to reporting packages for targeted disease management programs. • Supported health plan business initiatives for HEDIS, 5-Star, UB-REV, ICD9 and ICD10 which contributed to member health improvement for a number of measures.• Developed automated reporting for file extracts on back end SQL application data (EZ-Cap, EZ-Net).• Contributed to continuous process improvements to increase the efficiency of QA and… Show more • Developed and designed medical economics outcomes to reporting packages for targeted disease management programs. • Supported health plan business initiatives for HEDIS, 5-Star, UB-REV, ICD9 and ICD10 which contributed to member health improvement for a number of measures.• Developed automated reporting for file extracts on back end SQL application data (EZ-Cap, EZ-Net).• Contributed to continuous process improvements to increase the efficiency of QA and development• Developed SQL scripts for process plugs, ETL load processing, and business side reporting. • Developed and administer ETL loading for several processes using BIDS 2008/2012.• Designed and scripted constraints enforced BI-DATAMART for business users to extract user friendly/resource efficient data from raw unknown codes to factual business intelligent data. • Repaired failed projects and updated them to production. • Upgraded existing protocols reports to automated processes that saved manual labor.• Translated back end SQL application data into standardize reporting. • Provided financial and operational data to support member improvement programs, internal business associates and third party affiliations. • Developed automated quantitative analyses, ad hoc reports to monitor performance, trends and opportunities in medical management.• Maintained DAILY data integrity audit for application data. Repair broken processes plugged with scripted QA. • Repaired broken processes or redeveloped to improve performance, remove process bottlenecks, and implement QA in scripts to improve process variances in SQL Server. • Develop and design protocol analysis and outcome reporting packages for outreach and disease management programs. Show less

Orlando, Florida Area

Currently working in data services for ACS. Healthcare company that provides rx management services, services the pharmacy industry, home infusion therapy, and physician practice management. Provides pharmacy services (OncoCare, DermaCare, RACare, MSCare, and HEPCare) Operates as a subsidiary of Omnicare, Inc.

Maintain day to day subject matter expert in Pinpoint Quality operations of production processing systems including quarterly and monthly processing for product website reporting.Worked with Oracle product suite, Oracle BI, and SQL worksheet, VB based applications, to process and perform complex data analysis.Develop or modify production documentation and legacy environment as required.Coordinate all processing activities, client deliverables, and schedules with direct… Show more Maintain day to day subject matter expert in Pinpoint Quality operations of production processing systems including quarterly and monthly processing for product website reporting.Worked with Oracle product suite, Oracle BI, and SQL worksheet, VB based applications, to process and perform complex data analysis.Develop or modify production documentation and legacy environment as required.Coordinate all processing activities, client deliverables, and schedules with direct report.Develop estimates of work to be doneShare and disseminate communications with clients and employeesResolve complex data problemsAdvance SQL experience in sub-report, formulas, cross-tabs, graphs, drilldownsMulti-tasking abilities handling several projects simultaneously with tight deadlines.Utilize data from a variety of sources and put into useful products.Stated and defined problems, collected data, establish facts and draw valid conclusions when publishing data to warehouses.Interpret an extensive variety of technical instruction in code or diagrams with several abstract and concrete variables using Oracle suite of products. Show less

Part of the automotive business unit, recruited to establish enterprise-wide quality assurance for the AutoCount product. Analyze the business and function requirements and streamlined testing activities. Control development of scripted state processing application for acceptance and regression testing of loads/releases to the data warehouses and built test cases based on review of technical specifications and client requirements. developed QA audit planEvaluate product code… Show more Part of the automotive business unit, recruited to establish enterprise-wide quality assurance for the AutoCount product. Analyze the business and function requirements and streamlined testing activities. Control development of scripted state processing application for acceptance and regression testing of loads/releases to the data warehouses and built test cases based on review of technical specifications and client requirements. developed QA audit planEvaluate product code modifications. Provide skilled analysis, research and documentation of audit requirements for resolution of system fixes enhancements and requests in all system product areas efficiently and quickly. Created required QA documentation including audit plans, client release notes, internal affairs QA test results, required QA status and tableau software project reports. Ensure accurate release testing for all AutoCount product applications, and provide final acceptance and regression testing for bug-free, fully-functional data solutions. Develop and maintain business rules, associated curricula and facilitated awareness training. Perform risk research assessments contributing professional impact and analysis assessments. Create cross-functional quality reports for developers and management acceptance plans. Analyze product critical systems, develop reports to document system vulnerabilities, and recommend appropriate solutions. Perform continuous process improvement of data code reviews for the AutoCount data extracts.Maintain integrity of customer records. Show less

Buffalo/Niagara, New York Area

Assisted in a major business move for dual processes responsible for the database system migration. Implemented proper catalog data collection in code classes from mature mainframe system. Performed problem analysis, developed and maintained detailed documentation to support all phases of the managed information systems. Collected data for new developments towards operational and performance trends, risks and opportunities, and produced daily reports.Supported existing… Show more Assisted in a major business move for dual processes responsible for the database system migration. Implemented proper catalog data collection in code classes from mature mainframe system. Performed problem analysis, developed and maintained detailed documentation to support all phases of the managed information systems. Collected data for new developments towards operational and performance trends, risks and opportunities, and produced daily reports.Supported existing MS-Access databases (75) from primary data collection, development of tables, queries, forms, modules, and classes automating manual processes. Defined architectures and interfaces from functional and non-functional requirements. Identified and implemented solutions to support senior management needs. Supported system improvement of MIS department.Trained business analysts to perform daily, weekly and monthly processes to secure the management reporting and data integrity of databases. Show less

Designed, planned, analyzed, and implemented client's application architecture. Developed benefit applications utilizing MS-Access. Imported clients demographic, existing benefits, and dependent data for Univers' middle market section (<1000 employees). Responsible for clients SDLC which consisted of Broker Debrief Meeting, Implementation Meeting, Data Call Meeting, System Build, Unit Testing, WebEx, System Launch. Configured clients' custom application to interactively… Show more Designed, planned, analyzed, and implemented client's application architecture. Developed benefit applications utilizing MS-Access. Imported clients demographic, existing benefits, and dependent data for Univers' middle market section (<1000 employees). Responsible for clients SDLC which consisted of Broker Debrief Meeting, Implementation Meeting, Data Call Meeting, System Build, Unit Testing, WebEx, System Launch. Configured clients' custom application to interactively show each employees Total Compensation, new benefit options, and information on complex benefit choices, Medical, Dental, Vision, 401(k), FSA, STD, LTD, Whole Life, Accident, and Critical Illness. Preformed QA process on data collection and a meticulously evaluated data accuracy, correct domain, and parameters. Create custom data extract reports. Show less

Engineered pharmacy database system, used for management analysis, purchasing functions. Customized RDBMS to organize department's data for optimal access.Diagnosed and resolved technical problems in a multi-user environment Provided full life cycle support to staff members for new software, equipment, and computers. Worked closely with pharmacists, doctors, nurses, and non-medical groups to prepare computer improvement plans for each employee. Created and implemented… Show more Engineered pharmacy database system, used for management analysis, purchasing functions. Customized RDBMS to organize department's data for optimal access.Diagnosed and resolved technical problems in a multi-user environment Provided full life cycle support to staff members for new software, equipment, and computers. Worked closely with pharmacists, doctors, nurses, and non-medical groups to prepare computer improvement plans for each employee. Created and implemented hands on computer training and project management training curriculum. Compiled and configured financial reports based on research and statistical compilations. Show less

Coordinated company locations and contract management under The VA Division.Comprehensive knowledge of compliance requirements of respiratory and hospital equipment. Trained and instructed users on a TPS to process and batch medical billing. Assisted in end of month contract requirements (calculated prescription liquids, gases, and DME costs for TPS).

Orlando, Florida Area

Identified small companies that other competitors were overlooking; providing an increase in sales by servicing a previously under served market niche. Researched market competition and their prices to stay ahead of key players in the marketplace. Served as a commissioned sales representative with weekly sales of 44,000 that were achieved by developing strong customer rapport, identifying opportunities and selling them a dream vacation.

Bachelor, Computer Information Systems

Bs, Computer Information Systems

Activities and Societies: Swimming and Information Processing Association (IPA)

As, Computer Science

As, Geographic Information Systems

Honors Associates Of Science, Certificate Geographic Information Systems