Candace Masini, Mba
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Candace Masini, Mba Email & Phone Number

Senior Customer Success Manager at Applied Software | Graitec Group at Applied Software, GRAITEC Group
Location: Clayton, North Carolina, United States 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Applied Software, GRAITEC Group
Role
Senior Customer Success Manager at Applied Software | Graitec Group
Location
Clayton, North Carolina, United States
Company size
146 employees

Who is Candace Masini, Mba? Overview

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Candace Masini, Mba is listed as Senior Customer Success Manager at Applied Software | Graitec Group at Applied Software, GRAITEC Group, a company with 146 employees, based in Clayton, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Candace Masini, Mba.

Candace Masini, Mba previously worked as Senior Customer Success Manager at Applied Software, Graitec Group and Operations Manager at Consolidated Asset Recovery Systems. Candace Masini, Mba holds Master Of Business Administration (Mba), Marketing And Management from Campbell University.

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Applied Software, GRAITEC Group

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Profile bio

About Candace Masini, Mba

Results oriented professional with vast experience in client relations and management. Motivated leader with strong organizational and prioritization abilities. Possess a customer obsession mentality with reputation for exceeding service standards, goals and growing empathetic client relationships. Experience with proven ability to develop and implement operational process improvement initiatives.

Current workplace

Candace Masini, Mba's current company

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Applied Software, GRAITEC Group
Applied Software, Graitec Group
Senior Customer Success Manager at Applied Software | Graitec Group
atlanta, georgia, united states
Website
asti.com
Employees
146
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4 roles · 26 years

Candace Masini, Mba work experience

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Operations Manager

Consolidated Asset Recovery Systems
  • Successfully trained and directed team of seven, responsible for overseeing the repossession process of troubled assets through the utilization of Consolidated’s proprietary SAAS (IBeam).
  • Presided over the largest customer base within Consolidated, consisting of 40 plus lending institutions while maintaining an exceptional retention rate.
  • Provided ongoing coaching to assist with employee growth and organizational contribution, in addition to conducting monthly and annual reviews.
  • Partnered with Sales Executives and facilitated the on-boarding and launch process for over 20 new national accounts.
  • Conducted daily audits of customer portfolios within SaaS dashboard, ensuring departmental adherence to SLA’s were being met.
  • Led monthly touchpoint calls with clients to review recent performance metrics, service levels and address any concerns in an expedited manner.
Apr 2013 - Mar 2022

Inside Sales Support

Mosca Design, Inc.

Raleigh-Durham, North Carolina Area

  • Proactively contacted current and potential clients throughout NC, SC and VA via phone and email to generate sales of seasonal banners, holiday lighting and decorations.
  • Targeted inactive and competitive accounts for conversion.
  • Created proposals and PowerPoint presentations for Mosca sales executives to present to retail property managers, cities and municipalities, illustrating optimal lighting and decor setup for large light shows.
2005 - 2007 ~2 yrs

Independent Marketing Consultant

Diamonds & Gold Direct, Inc

Garner, NC

  • Implemented marketing and advertising strategies including: in store promotions, trunk shows, paid media and digital marketing.
  • Created company's business plan for application of SBA loan, which was approved and granted in the amount of $100,000.
2000 - 2003 ~3 yrs
Team & coworkers

Colleagues at Applied Software, GRAITEC Group

Other employees you can reach at asti.com. View company contacts for 146 employees →

KP Kerry Poe Kerry Poe Colleague at Applied Software, Graitec GroupKnoxville, Tennessee, United States, United States View → CD Carol Dunn Carol Dunn Colleague at Applied Software, Graitec GroupDenver Metropolitan Area, United States View → AG A. Giles Brown A. Giles Brown Colleague at Applied Software, Graitec GroupAtlanta, Georgia, United States, United States View → MH Matthew Hannon Matthew Hannon Colleague at Applied Software, Graitec GroupAtlanta Metropolitan Area, United States View → MS Matthew Sheffield Matthew Sheffield Colleague at Applied Software, Graitec GroupGreater Charlottesville Area, United States View → RD Rajil Davda Rajil Davda Colleague at Applied Software, Graitec GroupAhmedabad, Gujarat, India, India View → CJ Christopher Jones Christopher Jones Colleague at Applied Software, Graitec GroupDuluth, Georgia, United States, United States View → TS Todd Schmoock Todd Schmoock Colleague at Applied Software, Graitec GroupDoylestown, Pennsylvania, United States, United States View → ED Emily Dejarme Emily Dejarme Colleague at Applied Software, Graitec GroupWashington DC-Baltimore Area, United States View → RK Rick Kremer Rick Kremer Colleague at Applied Software, Graitec GroupPalm City, Florida, United States, United States View →
2 education records

Candace Masini, Mba education

Bachelor Of Business Administration (Bba), Business Administration

Campbell University

Activities and Societies: Member of SAM Club (Society for the Advancement of Management), Women's Varsity Golf Team 1990-1992

FAQ

Frequently asked questions about Candace Masini, Mba

Quick answers generated from the profile data available on this page.

What company does Candace Masini, Mba work for?

Candace Masini, Mba works for Applied Software, GRAITEC Group.

What is Candace Masini, Mba's role at Applied Software, GRAITEC Group?

Candace Masini, Mba is listed as Senior Customer Success Manager at Applied Software | Graitec Group at Applied Software, GRAITEC Group.

Where is Candace Masini, Mba based?

Candace Masini, Mba is based in Clayton, North Carolina, United States while working with Applied Software, GRAITEC Group.

What companies has Candace Masini, Mba worked for?

Candace Masini, Mba has worked for Applied Software, Graitec Group, Consolidated Asset Recovery Systems, Mosca Design, Inc., and Diamonds & Gold Direct, Inc.

Who are Candace Masini, Mba's colleagues at Applied Software, GRAITEC Group?

Candace Masini, Mba's colleagues at Applied Software, GRAITEC Group include Kerry Poe, Carol Dunn, A. Giles Brown, Matthew Hannon, and Matthew Sheffield.

How can I contact Candace Masini, Mba?

You can use AeroLeads to view verified contact signals for Candace Masini, Mba at Applied Software, GRAITEC Group, including work email, phone, and LinkedIn data when available.

What schools did Candace Masini, Mba attend?

Candace Masini, Mba holds Master Of Business Administration (Mba), Marketing And Management from Campbell University.

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