Candace Meridth Email & Phone Number

Goleta, California, United States

• Responsible for providing front office support for doctors, clinicians, patients, and staff• Responsible for answering over 80+ calls a day from patients to help them with numerous requests such as scheduling appointments, explaining balances, collecting payments, and updating insurance• Coordinate checking patients in and out for their appointments remotely and in person• Coordinate responding to doctors and clinicians in a timely manner regarding questions and concerns about current patients• Reconcile late cancel and no show appointments on a month by month basis• Double check all charge slips are completed and signed off• Complete referrals for specific insurances of patients• Call provider waitlists with open availability for new patients• Maintain provider schedules by double checking that all available spots are filled for the upcoming weeks and consolidate where needed• Assist in maintaining provider schedules and scheduling email by blocking requested days off and editing provider schedules when requested• Call patients on days providers have scheduled for out-of-office and reschedule for available dates• Organize and distribute incoming mail to the correct departments (i.e. Billing, Credentialing, patient records, etc.)• Train and delegate tasks to new hires• Responsible for providing IT assistance for doctors and clinicians with the Telehealth application VSee Clinic (HIPAA compliant video application) remotely and in person• Responsible for setting up computer work stations for new hires and continued IT support for fellow co-workers on printing, scanning, and software malfunctions• Knowledge of AdvancedMD PM (Practice Manager) and EHR (Electronic Health Record) and VSee Clinic• Comply with HIPAA policies

Santa Barbara, California, United States

• Fully fleshed out the Records Management/Scheduling and Medical Assistant positions and provide workflows• Created a How To Procedures Manual for all positions in the office (Records Management/Scheduling, Medical Assistant, Office Administrator, Store Manager)• Provided coverage assistance for the Medical Assistant and Records Management/Scheduling positions• Exported data needed to ensure patients received specific information needed before their next appointment• Reviewed incoming lab results for 300 patients to make sure all ordered labs are completed and identified any labs that were not performed and report to the doctor• Checked out patients by running payments, scheduling for their next appointment, and let them know when and what labs need to be completed by the patient's next appointment• Addressed refill requests from pharmacies and patients• Assisted the medical assistant with answering and sorting emails sent in by patients• Filled supplement orders to be shipped out to patients• Transferred the office from manual faxing to an e-faxing system• Kept a running record of all office login information for computers, programs, and IT software

Santa Barbara, California, United States

• Answered 50+ incoming calls and assist first time patients with first time appointments daily• Verified if the office accepts patients' insurance or if the office can only offer self-pay rates• Provided new patients with the availability of current therapists and psychiatrists or add them tospecific waitlists if necessary and wanted• Guided new patients through a questionnaire to find the best fit provider for specific wants and needs• Created 20+ accounts daily with patient information such as contact and billing information as wellas entering insurance information• Informed patients of how they will conduct Telehealth appointments on V See Clinic (HIPAA compliantvideo application) with the specific assigned provider • Managed ZocDoc (an online scheduling website) intake appointments by providing the new patient withnecessary information needed or requesting a call back if more information is needed before appointmentcan be confirmed• Called provider waitlists with open availability for new patients• Managed an outside waitlist for a separate Life Stance Health office with over 600+ applicable patientsand offer availability for the Santa Barbara office if applicable• Maintained provider schedules by double checking that all available spots are filled for the upcomingweeks and consolidate where needed• Called patients on days providers have scheduled for out-of-office and reschedule for available dates• Double checked patients have not been scheduled with an unaddressed balance on account• Canceled future appointments of patients who have not addressed balances by a specific date• Double checked specific appointments are noted accordingly• Knowledge of AdvancedMD PM (Practice Manager) and EHR (Electronic Health Record)• Complied with HIPAA policies

Santa Barbara, California, United States

• Responsible for providing front office support for doctors, clinicians, patients, and staff• Responsible for answering over 60+ calls a day from patients to help them with numerous requests such as setting up new patient accounts, scheduling appointments, sending refill requests for medications, explaining balances and setting up payment plans, collecting payments, and updating insurance• Responsible for checking patients in and out for their appointments remotely and in person• Responsible for responding to doctors and clinicians in a timely manner regarding questions and concerns about current patients• Responsible for completing and sending RTA (Request for Treatment Application) forms• Responsible for providing IT assistance for doctors and clinicians with the Telehealth application VSee Clinic (HIPAA compliant video application) remotely and in person• Responsible for setting up computer work stations for new hires and continued IT support for fellow co-workers on printing, scanning, and software malfunctions• Help with mailing out packages and letters for patients and making company deposits• Knowledge of AdvancedMD PM (Practice Manager) and EHR (Electronic Health Record) and VSee Clinic• Comply with HIPAA policies• Filing charts in an organized manner

Laguna Niguel, Ca

• Assisted with payroll functions and end-of-year tax reconciliation• Assisted with account reconciliation for over 10 clients• Maintain all clients' records and documents; including financial records, transaction history, and billing• Assisted with carrying out transactions for both accounts payable and receivable• Assisted with telephone and e-mail communication with clients and internally• Assisted with scheduling meetings and appointments• Office restocking• Assisted with data entry, time accountability, and payroll

United States

• Taught and helped a class of students with Adobe programs, such as Photoshop and Illustrator• Assisted students with successful completion of their final class projects by providing hands-on instruction• Provided additional class time and assistance for students who needed extra help on projects• Designed banners, fliers, and logos for multiple different clients and companies (including re-designs and improvement for commercial banners for Mitsubishi)

Anaheim, Ca

• Dressed up in costume and provided meet and greets for guests at both Disneyland Resort and Disney's California Adventure theme parks (as Character Performer)• Maintained cleanliness of costumes at the end of shifts (as Character Performer)• Successfully met strict time schedules of performances and events (as Character Performer)• Operated Point of Sales system accurately and efficiently (as Sales Associate)• Demonstrated product knowledge as well as polite and friendly service according the shopper's experience, aided customers in finding the best children's gift choice, and resolved customer complaints (as Sales Associate)• Kept inventory, maintained order of shelves and items, and re-stocked the floor (as Sales Associate)

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Gamma Phi Beta Sorority

Associate Of Science - As, Graphic Design

Associate Of Arts - Aa, Psychology