Christina Anderson Email & Phone Number

Oklahoma City, Oklahoma Area

Irving, TX

• Responsible for site management of assigned sites, including ordering, waste control,inventory management, logistics, operations, risk management, customer satisfaction,compliance, administrative communication.
• Thoroughly review and understand the CACFP/SFSP TDA and USDA handbooks,and stay abreast of updates.
• Conduct field visits daily to observe meal services at our Champion Fuel Programs.
• Review program compliance during visits and ensure program operates inaccordance with the requirements, investigate compliance issues, create andimplement plan to resolve issues
• Prepare and complete reports of visits and reviews.
• Communicate corrective action plans to sites for problems encountered during visitsand ensure that sites take corrective actions.

Dallas/Fort Worth Area

• Responsible for engaging with job seekers to jump start their job search.
• Provide up front solutions for a fast track to employment and impart information to job seekers on current labor market trends.
• Quickly and efficiently determine the level of service assessing the skills of the job seeker and developing a Managed Activity Plan (MAP) that results in the job seeker gaining self-sufficient employment.
• Asses the eligibility of and enroll in the necessary activities as a part of the employment plan.
• Screens and directs calls, direct calls, maintain referral log, service in the reception area, provide assistance and exemplary customer service as the first contact for the customer and provides a variety of services.

Dallas, Texas

• Identifies training needs and ensures appropriate training.
• Facilitates job readiness/search workshops.
• Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner.
• Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their.

Dallas, TX

• Greeted customers and manage activity flow as needed in busy reception area.
• Assisted the customer in improving their resumes and interview skills; and offering encouragement during their search.
• Developed and maintained working relationships with others (for example, agency staff or representatives of community resources, other state agencies, federal agencies, or the public).
• Administrative Support as needed (for example, filing, typing, place orders, fill copier with paper, scan documents).

Dallas, TX

• Prepared management reports, analyzed information to keep management informed, and responded to issues.
• Managed work according to legal requirements and provided support to all state regulations.
• Compared data with source documents, and re-enter data in verification format to detect errors.
• Maintained logs of activities and completed work.
• Compiled, sorted and verified the accuracy of data before it is entered.
• Developed and maintained the company's corporate image and identity, which includes the use of logos and signage.

Oklahoma City, OK

• Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Transmitted information or documents to customers, using computer, mail, or facsimile machine.
• Heard and resolved complaints from customers or the public.
• Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Oklahoma City, OK

• Resolved customer complaints or answer customers' questions regarding policies and procedures.
• Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.
• Discussed job performance problems with employees to identify causes and issues and to work on resolving problems.
• Trained or instructed employees in job duties or company policies or arrange for training to be provided.