Candice Forrest Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Member of small team tasked with advancing Canadian acceptance strategy and critical contributor to plan execution.• Successful history of leading complex negotiations with merchants to implement Discover Acceptance including industry leaders in retail, restaurant, travel, and grocery verticals.• Received Sales Excellence Award in 2018 for negotiating acceptance of Discover and leading the cross- functional team tasked with the implementation at Canada’s largest Quick Service Restaurant chain.• Established extremely strong relationships with partners, including key decision makers at the executive level.• Develop comprehensive account plans and strategies to meet corporate goals and lead cross-functional teams to facilitate execution.

Toronto, Ontario, Canada

• Successfully developed profitable relationships with key merchants by distinguishing the American Express brand value on a customized level, maximizing business and revenue growth.• Consistently exceeded relationship expansion and revenue goals.• Developed and executed client management strategies for key accounts focused on increased sales, process improvement, and improved service delivery.

Toronto, Ontario, Canada

• Managed strategic development of Industry Association programs.• Negotiated profitable renewal of of acquired relationships, consistently displacing competitors while securing Paymentech status of exclusive preferred provider of Merchant Services.• Exceeded penetration goals for cross-sell program within one year of securing exclusive status for two largest Association Relationships.• Renegotiation of largest Association Program resulted in significant increase in net contribution and national expansion of program.

Toronto, Ontario, Canada