Candice Gormley Email and Phone Number

Provide support to the lending staff by completing the daily necessary work in adherence to the banks loan policy, operational policies & procedures, generally accepted accounting principles and federal regulations while maintaining high efficiency, accuracy and quality service.- Boarding new loans, renewals, term loan reviews and other miscellaneous maintenance. - Evaluate credit approvals for completeness, accuracy and compliance. - Review all new commercial, mortgage and… Show more Provide support to the lending staff by completing the daily necessary work in adherence to the banks loan policy, operational policies & procedures, generally accepted accounting principles and federal regulations while maintaining high efficiency, accuracy and quality service.- Boarding new loans, renewals, term loan reviews and other miscellaneous maintenance. - Evaluate credit approvals for completeness, accuracy and compliance. - Review all new commercial, mortgage and consumer loans post-closing to ensure execution of documents, collateral perfection, creation of proper document exception, and insurance tracking are accurate.- Support employee training needs, procedure updates, and system administrative duties.- Ensure compliance of the various regulatory concerns as it relates to loan transactions. - Be an information resource to Relationship Managers, Assistant Relationship Managers and other Loan Operations Staff.- Handle loan transactions including, but not limited to disbursements, loan payments, payoffs (internal/external), and non post items. Show less

Responsibilities include ensuring quality control by developing programs to monitor and improve the quality of work with a focus on compliance.• Monitor and ensure operational compliance and effectiveness for all consumer products and services• Maintain upgrades and routine changes to software• Communicate compliance and operational changes effectively with all staff, including Senior Management• Identify, analyze and implement processes to improve quality and reduce cost of… Show more Responsibilities include ensuring quality control by developing programs to monitor and improve the quality of work with a focus on compliance.• Monitor and ensure operational compliance and effectiveness for all consumer products and services• Maintain upgrades and routine changes to software• Communicate compliance and operational changes effectively with all staff, including Senior Management• Identify, analyze and implement processes to improve quality and reduce cost of operational activities• Risk management support, pandemic planning and disaster recovery testing• Project development and management• Maintain vendor relationships• Participate in new procedural training as required to improve productivity and compliance through internal controls• Responsible for pipeline management and reporting• Execute the purchase and sale of loan portfolio Show less

Enhance the credit operations through the diligent oversight of lending systems and processes while providing excellent service to customers and the retail banking network.• Manage daily loan application operation• Assist branches with loan document printing and prepare all employee loan documents as well as State of Maryland loans• Review all closing documents upon return and new loan setup• Manage loan disbursement and balancing of general ledger accounts• Oversee the… Show more Enhance the credit operations through the diligent oversight of lending systems and processes while providing excellent service to customers and the retail banking network.• Manage daily loan application operation• Assist branches with loan document printing and prepare all employee loan documents as well as State of Maryland loans• Review all closing documents upon return and new loan setup• Manage loan disbursement and balancing of general ledger accounts• Oversee the decline, approval not taken, withdraw, and counter offer processing• Perform annual branch visits to assist in employee training and enhancement implementation• Support training of new employees, remedial training and enhancement/upgrade training Show less

Perform a variety of clerical and operational duties specific to Consumer Lending.• Consumer and Equity loan origination• Post-closing and quality control• Maintenance tracking

Performs basic teller transactions. Refer customers to different products to better fit their needs. Also involved in additional clerical and customer service activities as necessary.• Followed audit and federal regulations• Gained superior product knowledge