Responsible for the oversight and ongoing management of open market and master plan benefits renewals and implementations for a professional employers’ organization. Work with high-level client employees to maintain ongoing relationships with key clients. I am extremely knowledgeable about group benefits with excellent problem resolution and negotiation skills.• Coordinate and conduct all aspects of benefit implementation and open enrollment for new and returning clients.- Provide benefit consulting and customer service to small and mid-size clients.- Research, analyze, evaluate and negotiate benefit plans and programs.- Experience working with all major lines of insurance coverage, medical, dental, vision, STD/LTD, Life/AD&D, Voluntary Life/AD&D. - Possess strong presentation skills, high level of professionalism

Coordinate and improve sales operations and processes. I sell to Leads with the goal of shortening the sale cycle, while managing and reporting sales data, and managing external sales agents.- Sell HealthCues Corporation services to Leads and convert them to Clients.- Analyze and optimize the sales process.- Analyze, manage and implement customer relationship management software.- Report company wide sales activities to management weekly - Create standard operating procedures for both internal and external sales process

Directly supported the CFO in all areas of business accounting, office management and special projects. Monthly tasks included invoice processing/payment; entering and coding financial transactions; reconciling bank accounts; review, processing, and reimbursement of expense reports; and work on special projects.

I provided oversight of all office operations for Partners, Tax Managers, and Audit Team at start up CPA firm. I negotiated contracts with property management, industry organizations and vendors. I fostered client relationships for referrals and repeat business. I composed letters of engagement, organized events/meetings, and prepared client invoices. I updated and maintained client information in CRM database. Key Accomplishments:- Selected to serve in new role at small company and developed scope of tasks and duties for position. - Designed, updated, and implemented office procedures and policies to maximize productivity.

Led efforts to increase subscriber and revenue growth for Showtime national distributors including DIRECTV, DISH Network, and AT&T. I oversaw product launches, marketing collateral, and digital campaigns for key accounts such as The Movie Channel, Showtime, FLIX Smithsonian Channel, and Showtime Pay Per View events. I designed and implemented fully integrated marketing campaigns. I scheduled consumer offers, coordinated on-air sampling, created print advertisements, distributed direct mail, and led publicity and media stories. I crafted engaging and relevant social media content to reach maximum potential customers. I completed financial analyses on ROI revenue and subscriber forecasts to drive marketing campaigns and sales incentives. I supported distributors in developing strategies to sell Showtime product/services. I facilitated cross departmental collaborations with Marketing, Finance, Legal New Media, Public Relations, and Programming teams to promote product launches and implement sales and incentive programs. Key Accomplishments:- Secured 50% penetration of AT&T customer accounts, 30-38% higher than company’s average penetration through utilization of sales incentive programs, sales days, and specialized training for customer contact personnel in distributors call centers. - Achieved $150M+ in annual revenue through expanding subscriber base while monitoring multi-million-dollar marketing budget.

I created and traveled extensively to implement sales incentive programs, product training, and marketing collateral for 8K+ customer service agents and multiple distributors in the US and internationally. I led and applied multifaceted sales initiatives for all levels of call center personnel to drive Showtime subscription sales. I utilized product knowledge and sales techniques to train and support employees in highlighting service/product features and identifying customer needs to close a sale. I designed and executed large client events. I developed strategies to boost guest participation, hosted VIPs, and planned entertainment for series set visits, series premieres, and sporting events. Key Accomplishment:- Promoted from Sales Manager to Senior Sales Manager for excellent leadership skills and development of successful sale incentive programs. Additional experience as Education and Training Director at Kappa Alpha Theta Fraternity in Indianapolis, IN.