Candice Cobaugh Email & Phone Number

Business Process Professional with MBA and over 25 years experience in the Travel Industry. Serves as a liaison between the Business and I.T. developers to evaluate, create, transform, and implement new and enhanced business processes and tools across multiple platforms. Achieves an understanding of clients’ strategic goals and transformational needs. Reputation as a subject matter expert and influences all stakeholders. Works effectively with technical and non-technical resources while taking ownership of problems and applying solid resolution skills. Manages the gathering of product/process requirements and documentation of functional specifications. Develops detailed timelines and meets deadlines. Monitors project progress to obtain quality feedback. Known for motivating customers and creating a positive work environment. Adept communicator across departments.Specialties: Business Area Analysis, User groups facilitation and interviews, Excellent Consultative Skills, Process analysis and mapping, Documentation, Leadership Skills,Project plans, Testing and implementation, Crisis Management

Listed skills include Documentation, Resources, and Ownership.