Candice Colson Email & Phone Number

Candice will graduate with a Bachelors degree from the University of North Texas in December 2017. She is continuing her education at UNT and is a transfer from the University of Louisiana. There her main focus was Business but changed her major this year to obtain management knowledge. Her main focus at UNT is the study of Management while also having concentrations in Communications and Mathematics. She hopes to use the knowledge she obtains at UNT to further her growth within the mortgage servicing industry. Motivated to seek management positions within the mortgage servicing industry in the Dallas/FT. Worth area. She has been a resident of the Aubrey area for the last 3 years while previously living in the Carrollton area for the past 28 years. Candice has over 9 years of experience in the Mortgage Servicing industry. Specializing in Customer Service and Claims department. She is quality-focused and results-driven with extensive experience in customer service and investor claims. Strong analytical, problem-solving and communication skills with a proven track record of achievements in investor claim filing. Designed and redesigned policies,procedures and protocols to streamline operational efficiency and achieve optimal staff utilization while ensuring full compliance with standards and regulatory requirements. She has been part of the wind-down team with MetLife for the past 4 years. Working in a remote style position she is self-motivating, self-sufficient and reliable within her management team. SpecialtiesFannie Mae/Freddie Mac/FHA Investor Claims, Policy and Procedures, Mentoring, Coaching, Training, Negotiation, Performance Improvement, Strong analytical, problem-solving, loyalty to companies, strong communication skills, and customer service satisfactory driven.

Listed skills include Microsoft Word, Team Building, Business Networking, Auditing, and 1 others.