Candice Frank Email & Phone Number

●Prepare tax forms such as Forms 940, 941, 945, and 720 to be filed with the IRS● Timely and accurately report benefit plan participant tax payments. ● Complete tax deposits. ● Assist with internal and external audits. ● Research and have working knowledge of State and Federal Tax regulation changes and updates. ● Participate in year-end state and federal tax activities. ● Assist with all tax-related and compliance mailings. ● Assist with the development of policies and procedures within the department and organization. ● Continuously track withholding taxes and deposit payments using Microsoft Excel ● Make online tax deposit payments for all funds using the EFTPS (Electronic Federal Tax Payment System) website ● Calculate average eligible lives for each fund for the purpose of reporting PCORI taxes ● Coordinate and perform external audits while working with Certified Public Accountants ● Execute internal finance audits while carrying out daily activities and other responsibilities ● Travel to other offices to perform internal finance audits ● Partake in and lead weekly meetings to ensure all department tasks are being maintained and completed timely

Bloomington, Minnesota

Dependent Eligibility Specialist for a Third Party Administrator of Taft Hartley Funds.•Review and input required Family Update information, including legal documents and enrollment forms into various source systems.•Answers telephone calls from participants and provides explanations and answers related to family updates.•Drafts and mails correspondence to participants.•Analyzes various reports and enters updates into various source systems.•Assists with related special projects as required.•Interpret Dependent eligibility based on Plan requirements outlined in the Plan Description.•Assists Compliance Department with researching possible compromised data.•Assists the Accounts Receivable Department to verify Participant eligibility.

Bloomington

•Processes medical and short-term disability claims.•Answers high volume telephone calls from participants and providers with benefit questions.•Meets with participants on a regular basis to answer benefit questions.•Follow all HIPAA compliance guidelines to ensure protection of participant protected health information. •Customer Service- •Responds promptly to customer’s needs.•Responds to requests for service and assistance.•Manages difficult or emotional customer situations.Oral Communication- •Speaks clearly and persuasively in positive or negative situations.•Listens and gets clarification.•Responds well to questions.Written Communication- •Writes clearly and informatively.•Edits work for spelling and grammar.• Presents numerical data effectively.• Able to read and interpret written information.Business Acumen-•Understands business implications of decisions•Aligns work with strategic goals.Professionalism- •Approaches others in a tactful manner.•Reacts well under pressure.•Accepts responsibilities for own actions. •Follows through on commitments.•Team Player.Judgment- •Displays willingness to make decisions. •Exhibits sound and accurate judgment. •Supports and explains reasoning for decisions. Includes appropriate people in decision-making process.•Makes timely decisions.

Eagan, Mn

•Examined claims of all types of medical claims in accordance with established contractual agreements and benefit plan design.•Data entry of claims data coding information into the claims processing system by translating narrative descriptions into proper code •Verified member participation and processes claims in accordance with the network designation. •Followed policies, procedures, and other applicable rules as well as claims quality and production standards while processing claims.•Researched non-routine claims for processing such as coordination of benefits, medical necessity, and other coverage benefits and resolve system edits •Ensured timely and accurate payment or denial of claims

Woodbury, Mn

•Performed duties in care of patients in nursing home under direction of nursing and medical staff.•Entered required information in computer to show actions and care given to patients.•Transported patients, using wheelchair and wheeled cart and assisted patients to walk.•Changed bed linens, ran errands, directed visitors and answered telephone.•Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed.•Cleaned, sterilized, stored, prepared and issued dressing packs, treatment trays and other supplies.•Participated in establishing care plans and assignment sheets.•Followed all rules and regulations related to HIPPA.

Eagan, Mn

•Presented menu to diner, suggesting dinner courses, appropriate wines and answering questions regarding food preparation.•Relayed orders to kitchen and served courses from kitchen and service bars.•Observed diners to respond to any additional requests and to determine when meal had been completed.•Totaled bills and accepted payments.

Apple Valley, Mn

Medical Coding Diploma, Medical Insurance Coding Specialist/Coder

Medical Coding

General Studies