Candice Frank Email & Phone Number

• Prepare tax forms such as Forms 940, 941, 945, and 720 to be filed with the IRS
• Timely and accurately report benefit plan participant tax payments.
• Complete tax deposits.
• Assist with internal and external audits.
• Research and have working knowledge of State and Federal Tax regulation changes and updates.
• Participate in year-end state and federal tax activities.

Bloomington, Minnesota

• Dependent Eligibility Specialist for a Third Party Administrator of Taft Hartley Funds.
• Review and input required Family Update information, including legal documents and enrollment forms into various source systems.
• Answers telephone calls from participants and provides explanations and answers related to family updates.
• Drafts and mails correspondence to participants.
• Analyzes various reports and enters updates into various source systems.
• Assists with related special projects as required.

Bloomington

• Processes medical and short-term disability claims.
• Answers high volume telephone calls from participants and providers with benefit questions.
• Meets with participants on a regular basis to answer benefit questions.
• Follow all HIPAA compliance guidelines to ensure protection of participant protected health information.
• Customer Service-
• Responds promptly to customer’s needs.

Eagan, MN

• Examined claims of all types of medical claims in accordance with established contractual agreements and benefit plan design.
• Data entry of claims data coding information into the claims processing system by translating narrative descriptions into proper code
• Verified member participation and processes claims in accordance with the network designation.
• Followed policies, procedures, and other applicable rules as well as claims quality and production standards while processing claims.
• Researched non-routine claims for processing such as coordination of benefits, medical necessity, and other coverage benefits and resolve system edits
• Ensured timely and accurate payment or denial of claims

Woodbury, MN

• Performed duties in care of patients in nursing home under direction of nursing and medical staff.
• Entered required information in computer to show actions and care given to patients.
• Transported patients, using wheelchair and wheeled cart and assisted patients to walk.
• Changed bed linens, ran errands, directed visitors and answered telephone.
• Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed.
• Cleaned, sterilized, stored, prepared and issued dressing packs, treatment trays and other supplies.

Eagan, MN

• Presented menu to diner, suggesting dinner courses, appropriate wines and answering questions regarding food preparation.
• Relayed orders to kitchen and served courses from kitchen and service bars.
• Observed diners to respond to any additional requests and to determine when meal had been completed.
• Totaled bills and accepted payments.

Apple Valley, MN

Medical Coding Diploma, Medical Insurance Coding Specialist/Coder

Medical Coding

General Studies