Private Client Manager
Current• Manage relationships with UHNW clients at Harrods, overseeing all aspects of thesales process, including follow-up on high jewellery requests, fashion pre-orders,and negotiation of high-value transactions to maximize sales.• Drive sales growth by capitalizing on clienteling and prospecting efforts, organizingand participating in events with luxury brands, and developing a robust portfolio ofelite clients.• Spearhead UHNW client development and prospecting by assessing local marketopportunities and implementing targeted strategies to acquire new UHNW clients,aligned with the annual business objectives of the Private Shopping Department.• Collaborate closely with Harrods' brand partners and CRM teams on initiativesdesigned to drive VIP client acquisition, enhance VIP client retention, and elevate thesales potential of existing clients.• Represent Harrods at high jewellery events and fashion shows across Europe andAsia, providing strategic feedback on collections, influencing trends, and managingpre-orders and special orders through coordination with brands and Harrods' VIPconcierge team.
