Roy Carpenter Email & Phone Number

New York, NY, US

Amherst, New York, United States

Leading the sales and business development efforts to grow the Prevention & Care business in USA.

United States

Launched a new digital platform that connects children to iconic figures (eg, Santa Claus) for a live video experience that can take place from home. The mission of this business is to create a highly enjoyable interaction that lives in the hearts of children for a lifetime. It’s about bringing that ‘dream-come-true’ experience into the household in a.

Greater New York City Area

- Responsible for over $100 Mil in direct and indirect sales, 100 outside field sales reps, 40 inside sales reps, 20 customer service reps, with 9 direct reports.- Leading a transformation of the Dental Professional organization. Have redesigned the sales organization to accomplish 3 key things: 1) design around our key customers (DSOs, Corporate.

Stamford, CT

- Transformed Consumer Care function from backoffice operation to forward-thinking value creation center leveraging consumer insights into marketing opportunities. [11 reports, 13k contacts/week, 150 agents]- Reduced backorders by 80% for parts & warranty items and drove 30% increase in phone NPS.- Acquired CRM ownership and drove 300% increase in consumer.

Stamford, CT

- Drove dollar share in Audio docking from 2.8% (#9 Brand) in 2009 to 10.8% (#4 Brand) in 2011.- Drove dollar share in portable video (DVD) business from 8% (#3 Brand) in 2009 to 35% (#1 Brand) in 2011 with record 46% share in key month of November.- Drove business growth for AVM by 38% in top-line and doubled EBIT for 2010; docking was up 100% v. ’09..

- Utilized consumer/shopper insights to upgrade packaging highlighting the most relevant features and benefits that resonated with targeted consumer segment.- Developed 2008 product pricing plan that resulted in 7-40% increases over business-unit recommended pricing. Results demonstrated that highest-priced new product in the portfolio became #1.

- Responsible for development of Annual Operating Plan (AOP) and forecasts for North America including four businesses and strong brands: Norelco, Sonicare, and Avent.- Responsible for monthly reporting, consolidation and analysis (P&L and Account Reserve Package).- Accountable for execution and reporting of internal controls driven by GAAP and SOx.

- Responsible for development of AOP, forecasts, deployment of internal controls, reporting and analysis of financials for North America Oral Healthcare Business (serving Consumers and Dental Professionals).- Drove improvements in trade investment spending during annual planning process; reviewed business cases for incremental spending.- Negotiated.

- Responsible for multi-million dollar Global R&D Budget; during economic downturn, assisted in reduction of global product development budget by more than 30%- Produced monthly Product Development Report; analyzed engineering’s applied hours, program expenses, and identified/quantified business risks in development programs. - Designed user-friendly.

Master Of Business Administration (M.B.A.), Finance, General

Bachelor Of Science (B.S.), Engineering