Jonathan Hicks Email & Phone Number

Detroit, MI, US

United States

Google Android account:Training Manager - AmericasDirect & lead training efforts and strategy for the field sales program in the US & CanadaWork directly with client stakeholders to develop and execute field training strategyDevelop, review, and edit training contentManage strategic relationships with carriers, retailers, and OEM partnersRepresent the.

DBA Jon's Pez and Sea-Monkey DudeCollectibles salesSocial media content creationOnline community management

Americas

• Motorola account:
• Owned and developed the overall product strategy with the client in retail channels including how to position the product for maximum sell-in/through, positioning the products' features and benefits to consumers, and.
• Managed team including Channel Account Manager, Channel Leads, and Territory Leads
• Served as a liaison between the Director of the Motorola program, the Go To Market team and the Regional Managers
• Provided leadership and guidance to team, set and managed KPIs, conducted team assessments, and monitored progress
• Built relationships with client, provided program coordination, and implemented action plans

North Central, US

Motorola account:Drove product sales within the indirect retail sales channel in our North Central region consisting of 19 statesPartnered with executive level market contacts to conduct, propose, and negotiate product training and sales programsWorked with client contacts to drive product initiativesDeveloped, oversaw and attended special events.

United States

Motorola account:Maintained editorial calendar and project managed individual tasks from assignment to delivery.Consulted with internal stakeholders on site copy, visuals, images, videos, instant polling, content retention and email communications.Researched and developed training content for various products and topics.Day to day client partnerships.

Detroit Metropolitan Area

Motorola account:Created & strengthened client relationships with customers.Built mind share and market share in assigned territory.Ensured success of new product launches.Created market intelligence reports.Promoted to Content Manager.

Detroit Metropolitan Area

FedEx account:Conducted new hire and continued education training for Account Executives on one of the company's largest and fastest growing accounts.

Greater Detroit Area

Managed mobile device sales across the national retail channel.Managed a team of full-time and part-time sales consultants.Forged partnerships with retail management to drive sell-through.

Greater Detroit Area

Managed sales of mobile products across carrier channel.Consistently a top performer in sales and training in the district and region.Built partnerships with carrier management.Promoted to Field Sales Manager - National Retail.

Greater Detroit Area

Managed sales in the national retail channel for Samsung's mobile computing products.Point of reference for Experience Consultants, and mobile Field Sales Managers.Exceeded sales goals each quarter.

North Central, US

Motorola account:Accountable for carrier training, product sell through and pull through across all verticals in up to 19 states. Created sales campaigns across multiple channels that produced millions of dollars in revenue annually. Employee of the Month: 2/2015, 8/2015, 12/2015, 3/2016, 7/2016, 8/2016, 1/2017. Earned and maintained President’s Club (top.

United States

Motorola account; interim position:Supported carrier teams by aligning their objectives with the BDS field team.Liaison between multiple departments at Motorola (sales, marketing, engineering, etc.) and BDS.Managed respective carrier as it relates to the field team, including product launch, content development, visit planning, talk tracks and reporting.

Greater Detroit Area

Motorola account:Created & strengthened client partnerships with customers.Built mindshare and market share in assigned territory.Trained new employees.Successfully achieved quarterly training quotas.Conducted training events for customers.Ensured success of new product launches.Created market intelligence reports.Lead team while Regional Manager is out of.

Michigan/Indiana

Managed a team of 35 merchandisers.Hired and trained new employees.Made weekly schedules to cover over 100 retail locations across three states.Adjusted quickly to changing projects.

Novi, MI

Seasonal & Part-Time position:Managed store operations at one of the company's leading seasonal retail locations.Interviewed and hired store employees.Trained staff on products, policies, and procedures.Complete retail store set-up and tear-down each season.

Michigan/Ohio

Sharp account:Managed relationships between the client and customers.Managed employees and sales over a multi-state region.Recruited, interviewed, hired and trained new employees.Created weekly market intelligence reports for the client.Helped successfully launch a new product line. Evaluated and improved employee performance.

Michigan

AMD account:Managed a large sales territory covering multiple customer accounts.Exceeded monthly sales, marketing, and training goals.Responsible for sales, market share and training of client’s products.Organized and conducted large training events for customers.Conducted product/technology-training seminars. Negotiated free advertising and marketing.

Eastern, US

Canon account:Managed employees over a multi-state territory.Recruited, interviewed, hired and trained new employees.Consistently exceeded sales goals.Sales coached and mentored employees.Created market intelligence reports for client.Evaluated and improved employee performance.

Novi, MI

Canon account:Raised client's market share over 80% in assigned territory.Won over the mind share of retail partners.Conducted product/technology-training seminars. Won multiple sales contests. Top sales rep in the region.Managed customer relationships.Promoted to Regional Sales Manager.

Redford, MI

Sold jewelry and watches, specializing in diamonds.Processed sales and repair transactions.Earned “Employee of the Month” first full month on the job.Trained new employees.

Novi, MI

Sold jewelry and watches, specializing in diamonds. Youngest Diamond Consultant in the company. Top seller of extended warranties for five consecutive months.Top-selling part time sales associate. Nearly doubled monthly sales quotas. Won multiple sales contests.