Caoayan Jun Email & Phone Number

Sunnyvale, Ca

Responsible for achieving individual sales/referral goals while providing managerial support to the Store Team as directed by the Store Manager. In conjunction with the Store Manager, the Assistant Store Manager may coach platform and service team members to ensure store sales and service goals are met. Lead with ethical integrity and embrace diversity and inclusion consistent with the Wells Fargo Visions & Values. In addition, effectively demonstrate all aspects of the Wells Fargo Customer Experience culture, including modeling and coaching to the Customer Experience Roadmap process. As a coach to subordinate team members, knowledgeable about Wells Fargo products & services with the ability to successfully navigate store based systems. Through exemplary coaching, partnered with the Store and Service Manager to ensure the operational integrity of the store. Assisted team members in maintaining a balanced approach to minding the stores compliance requirements and delivering exceptional customer experience. Along with the Store Manager, role is to be responsible for the effective scheduling of the store team and obtain a positive customer experience through coaching and managing store team members to Top Box Customer Service Scores in every customer interaction. When there is no Store Manager, Assistant Manager oversees Store Manager role. In compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.