Douglas Mitchell Email and Phone Number
---Senior Executive Leadership Synopses:---Highly accomplished Quality Improvement (QI), Risk, Disease, Case Management & Clinical ---Compliance senior executive who excels at driving dynamic healthcare initiatives to align with the ----organizations’ mission, vision, and values while contributing to the organizations’ EBITDA.Key Executive Competencies:---Authored, Deployed, Evaluated and Presented to the Board the following functional elements (work plans, annual approvals, etc.) and recognized as the organizations’ subject matter expert (SME):– NCQA (CM, CR and UM), URAC, The Joint Commission (TJC), Det Norske Veritas (DNV), CMS (Federal), Departments of Insurance (DOI) and State DOI requirements– Lean / Six Sigma / ISO certification– UR Program(s)– Case and Disease Management Program(s)– Population Health Management Programs (s)– Compliance Program(s)– QI, Grievance, and Appeals(s)EBITDA Contributions:– Reduced the utilization review (UR) written notification compliance requirements to save $812,000.– Drove loss reduction 14% over 2 enrollment periods via use of Workers’ Compensation, PL and GL claims data.– Passed 100% of all delegated health plan audits and all NCQA and URAC surveys.– Created and deployed an NCQA CVO/CV compliant Delegated Credentialing Program generating an EBIDTA contribution of $400,000 over 3 years.Patient and Member Advocacy & Enrollment Contributions:– Aligned operational needs with clinical compliance requirements for all product lines including the CMS Innovation Center's value-based propositions for aligned enrollees. – Directed professional, general, D&O, etc. from insurance inception to claims management and all mediation, settlements and NPDB reporting for a multi-level health service management corporation. – Led 100% of PL claims where a provider in the health plan network was named as defendant. Reviewed new Professional Liability (PL) and General Liability (GL) claims for risk / loss exposure while developing health plan contracting & underwriting criteria for network providers.
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Director — Quality Management And Clinical (Accreditation) ComplianceOptumUnited States -
Director — Quality Management & Clinical (Accreditation) ComplianceManaged Care Organization Sep 2024 - Present-Led critical decision-making for 100% of the Quality Program and NCQA Accreditations while servicing as an SME for various stakeholders' NCQA matters.-Managed risk associated with NCQA UM, DM, ME, CR, NET, and CM standards and processes. -Used Lean/Six Sigma and Black Belt Certification to bolster support for the DMAIC QI Process.-Completed multiple health plan NCQA audits with greater than 90% compliance.-Expanded LOBs through new business process redesign.-Created and deployed new, compliant utilization review and case management policies.-Served as the principal expert for DOI requirements.-Expanded coverage for lives through new pre-delegation audits with 100% compliance.
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Director Of Hedis & Quality Management ServicesArizona Priority Care Sep 2021 - Feb 2024Western Region(S) Of The United States -
Director Of Performance Improvement & Risk Management (Haven Hospital Of Phoenix)Haven Behavioral Healthcare Aug 2020 - Sep 2021Nashville, Tn -
Phoenix Market Risk Management Director & Patient Safety OfficerTenet Healthcare Jan 2019 - Aug 2020Dallas, Texas, United States -
Vp Of Risk Management & Quality OperationsIasis Healthcare & Steward Healthcare (Health Choice Managed Care) Aug 2010 - Jul 2018Franklin, Tennessee, United States For This National Insurer/Provider/Payor
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Director Of Quality & AccreditationMagellan Health 2008 - 2010Columbia, Md For This National Insurer/Payor
Douglas Mitchell Education Details
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University Of Southern FloridaNursing Research -
Sociology In Medical Science
Frequently Asked Questions about Douglas Mitchell
What company does Douglas Mitchell work for?
Douglas Mitchell works for Optum
What is Douglas Mitchell's role at the current company?
Douglas Mitchell's current role is Director — Quality Management and Clinical (Accreditation) Compliance.
What schools did Douglas Mitchell attend?
Douglas Mitchell attended University Of Southern Florida, The University Of Arizona Global Campus, The University Of Akron, The University Of Akron.
Who are Douglas Mitchell's colleagues?
Douglas Mitchell's colleagues are Nathan Lynch, Pharmd, Eva Curran, Heather Tomson - Gavino, Prem Kumar, Sadjada Wilson, Mba, Rameeta Handa, Becky Doerr.
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Douglas Mitchell
Orange County, Ca2newcenturyhealth.com, landmarkhealth.org -
Douglas Mitchell
Dallas-Fort Worth Metroplex -
Douglas Mitchell
Charlotte, Nc11hotmail.com, gte.net, msn.com, yahoo.com, wellsfargo.com, wellsfargo.com, yahoo.com, travelers.com, usi.biz, usi.com, usi.com -
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