Douglas Mitchell

Douglas Mitchell Email and Phone Number

Director — Quality Management and Clinical (Accreditation) Compliance @ Optum
United States
Douglas Mitchell's Location
United States, United States
About Douglas Mitchell

---Senior Executive Leadership Synopses:---Highly accomplished Quality Improvement (QI), Risk, Disease, Case Management & Clinical ---Compliance senior executive who excels at driving dynamic healthcare initiatives to align with the ----organizations’ mission, vision, and values while contributing to the organizations’ EBITDA.Key Executive Competencies:---Authored, Deployed, Evaluated and Presented to the Board the following functional elements (work plans, annual approvals, etc.) and recognized as the organizations’ subject matter expert (SME):– NCQA (CM, CR and UM), URAC, The Joint Commission (TJC), Det Norske Veritas (DNV), CMS (Federal), Departments of Insurance (DOI) and State DOI requirements– Lean / Six Sigma / ISO certification– UR Program(s)– Case and Disease Management Program(s)– Population Health Management Programs (s)– Compliance Program(s)– QI, Grievance, and Appeals(s)EBITDA Contributions:– Reduced the utilization review (UR) written notification compliance requirements to save $812,000.– Drove loss reduction 14% over 2 enrollment periods via use of Workers’ Compensation, PL and GL claims data.– Passed 100% of all delegated health plan audits and all NCQA and URAC surveys.– Created and deployed an NCQA CVO/CV compliant Delegated Credentialing Program generating an EBIDTA contribution of $400,000 over 3 years.Patient and Member Advocacy & Enrollment Contributions:– Aligned operational needs with clinical compliance requirements for all product lines including the CMS Innovation Center's value-based propositions for aligned enrollees. – Directed professional, general, D&O, etc. from insurance inception to claims management and all mediation, settlements and NPDB reporting for a multi-level health service management corporation. – Led 100% of PL claims where a provider in the health plan network was named as defendant. Reviewed new Professional Liability (PL) and General Liability (GL) claims for risk / loss exposure while developing health plan contracting & underwriting criteria for network providers.

Douglas Mitchell's Current Company Details
Optum

Optum

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Director — Quality Management and Clinical (Accreditation) Compliance
United States
Website:
optum.com
Employees:
97827
Douglas Mitchell Work Experience Details
  • Optum
    Director — Quality Management And Clinical (Accreditation) Compliance
    Optum
    United States
  • Managed Care Organization
    Director — Quality Management & Clinical (Accreditation) Compliance
    Managed Care Organization Sep 2024 - Present
    -Led critical decision-making for 100% of the Quality Program and NCQA Accreditations while servicing as an SME for various stakeholders' NCQA matters.-Managed risk associated with NCQA UM, DM, ME, CR, NET, and CM standards and processes. -Used Lean/Six Sigma and Black Belt Certification to bolster support for the DMAIC QI Process.-Completed multiple health plan NCQA audits with greater than 90% compliance.-Expanded LOBs through new business process redesign.-Created and deployed new, compliant utilization review and case management policies.-Served as the principal expert for DOI requirements.-Expanded coverage for lives through new pre-delegation audits with 100% compliance.
  • Arizona Priority Care
    Director Of Hedis & Quality Management Services
    Arizona Priority Care Sep 2021 - Feb 2024
    Western Region(S) Of The United States
  • Haven Behavioral Healthcare
    Director Of Performance Improvement & Risk Management (Haven Hospital Of Phoenix)
    Haven Behavioral Healthcare Aug 2020 - Sep 2021
    Nashville, Tn
  • Tenet Healthcare
    Phoenix Market Risk Management Director & Patient Safety Officer
    Tenet Healthcare Jan 2019 - Aug 2020
    Dallas, Texas, United States
  • Iasis Healthcare & Steward Healthcare (Health Choice Managed Care)
    Vp Of Risk Management & Quality Operations
    Iasis Healthcare & Steward Healthcare (Health Choice Managed Care) Aug 2010 - Jul 2018
    Franklin, Tennessee, United States For This National Insurer/Provider/Payor
  • Magellan Health
    Director Of Quality & Accreditation
    Magellan Health 2008 - 2010
    Columbia, Md For This National Insurer/Payor

Douglas Mitchell Education Details

Frequently Asked Questions about Douglas Mitchell

What company does Douglas Mitchell work for?

Douglas Mitchell works for Optum

What is Douglas Mitchell's role at the current company?

Douglas Mitchell's current role is Director — Quality Management and Clinical (Accreditation) Compliance.

What schools did Douglas Mitchell attend?

Douglas Mitchell attended University Of Southern Florida, The University Of Arizona Global Campus, The University Of Akron, The University Of Akron.

Who are Douglas Mitchell's colleagues?

Douglas Mitchell's colleagues are Nathan Lynch, Pharmd, Eva Curran, Heather Tomson - Gavino, Prem Kumar, Sadjada Wilson, Mba, Rameeta Handa, Becky Doerr.

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