Cara Gettridge Email & Phone Number

Global

Washington Dc-Baltimore Area

Washington D.C. Metro Area

Plan, direct, and implement HR strategies that align with business objectives. Lead all aspects of the HR Portfolio and serve as a leader for employees and managers, delivering high-touch HR programs to a diverse US and international workforce; Supervise 6 staff spanning entry to mid-management level status.Oversee employee relations, conduct investigations and provide personnel compliance training, partner with the Recruiting Manager to ensure effective and compliant programmatic resourcing and on-boarding of talent; Represent and drive the culture, values, and play an integral part in all things people, process, operations, and program management at all levels; build relationships with senior leaders to offer thought leadership on organizational and people-related strategy and execution; Identify trends in data to improve organizational health by monitoring the "pulse" of employees to ensure a high level of employee engagement; develop and drive strategies in collaboration with the Recruiting Manager to engage and retain diverse talent;Work directly with managers and senior leaders on performance management issues, effective resolution strategies and training recommendations; provide leadership over the execution of Performance Improvement Plans, terminations, layoffs, leaves of absence, and retirements;Serve as compliance leader regarding all applicable local, state and federal regulations, including reporting and adherence; manage HR compliance processes: audits and maintains accuracy of information (I-9’s, workers comp. EEO, Affirmative Action Plans, etc; ensure the highest level of maintenance and security of all PII and PHI records;Oversee the efficient administration of benefits for home office, remote, and expatriate staff, including annual renewal period and re-alignment of benefits to match the population’s needs;Provide compensation support including salary planning, off-cycle salary actions, promotions, and job re-leveling/re-alignment;

Washington D.C. Metro Area

Lead 8 teams encompassing 50+ employees providing a range of administrative operations services. Ensure quality customer service and rapid response for staff based in Washington and around the world: operations management, human resources and staff care, talent development, general office support, intermittent field support, information and technology, finance, and travel. Member of Senior Leadership Team.

Washington, Dc

Lead operations across five cross functional teams with 30+ employees for two locations, spanning personnel governance, workforce planning, and general office functions. Facilitate staff productivity through expert entry to mid-level supervision of four Team Leaders and three staff members.♦ Improved staff morale and overall engagement through rigorous data collection and analysis to improve communication protocols and inter-divisional contention.♦ Developed, expanded, and restructured human resources team over the span of 13 years to adapt to internal changes and 40% growth, improving staff engagement and workload balance.♦ Implemented robust performance management program, leading staff development and influencing complex situations to mitigate negative impact on organization.♦ Successfully coordinated large-scale holiday event for 800 attendees that resulted in mid-year Spring Mixer, promoting best networking opportunities for organization to date.♦ Collaborate with senior leadership on new strategies for human capital strategic planning, organizational development, and change management.♦ Enhance staff understanding domestically and internationally on multiple fronts including performance improvement plans, terminations, and harassment.♦ Improve the employee experience by instituting programs to recognize staff performance, personal events, and seasonal celebrations.♦ Serve as Certified Contracting Officer Representative for support services contract.♦ Prioritize operational efficiency and productivity, identifying and implementing strategic plans to improve performance management and administrative options.♦ Foster strong working relationships with internal, external, and inter-agency counterparts to meet and exceed OTI HCTM objectives.

Washington D.C. Metro Area

Provided servant leadership to oversee HR, workforce planning, recruitment and administrative operations for 150+ staff on a global scale. Served as senior office advisor on employee-related performance and relations on a global scale.♦ Enhanced manager preparation in rapid response office by developing new supervisory training in 2014 for contract staff.♦ Improved hiring timeline by 4% annually for employee recruitment, mitigating staff turnover and generating new growth opportunities in rapid response office.♦ Directly supervised 8 high performance staff spanning entry to mid-level status.♦ Enhanced management operations by designing and implementing effective new supervision training.♦ Served third-party mediator in multifaceted employee issues including difficult office conversations to support performance-based, cross-team communications.♦ Prepared managerial staff for employee relations through development of new tools and guidance on performance and behavior management.♦ Advocated and represented US Personal Service Contractor staff on equitable initiatives.♦ Supported administrative management service initiatives through expert management of office space, payroll issues, supply inventory discrepancies, records management, and staff safety.♦ Promoted healthy staff morale by managing OTI Employee Recognition Program, Cash Awards, Agency Awards, Time-off Awards, and Retreat Awards, and Plaques.♦ Coordinated various documents, databases, presentations, and spreadsheets through expert use of Microsoft Office.

Washington D.C. Metro Area

♦ Developed and implemented mentoring guidelines to enhance supervisory roles in operations management and program development.♦ Advised senior leadership on human resources, professional development plans, employee relations, and records management.♦ Facilitated operations for personal service contractors though development of HR policies and procedures.♦ Leveraged expertise in human resources processes, identifying areas of improvement and making recommendations on new strategy.♦ Created orientation documents for OTI staff development in alignment with internal training best practices.♦ Traveled internationals to oversee and guide administrative support, providing key training to OTI FSN staff.♦ Led and co-facilitated numerous meetings and trainings domestically and internationally on OTI administrative and programmatic functions.

Washington D.C. Metro Area

♦ Provided HR support to 100+ staff on a global scale with direct supervision to three direct reports.♦ Guided and coached admin assistants on office management best practices, HR policy, and records management.♦ Developed strong understanding of organization policy and the ability to recommend best-fit solutions to resolve complex and unique employment-related issues.♦ Liaised with USAID and other internal offices on all aspects of training and staff development.♦ Handled new hire orientation process including office overview, paperwork submission, and instruction on all policies and procedures.♦ Served as Certified Contracting Officer Representatives for support services contract.♦ Built strong rapport with staff by coordinating employee awards and incentives programs, overseeing logistical management for annual office retreats.♦ Successfully trained 750+ to date with new high-caliber onboarding program established in 2004 to effectively welcome and integrate new hires into valued culture.

Bachelor Of Science - Bs, Human Resource Management

Education record