Self motivated, empathetic sales professional offering counseling and end of life planning. Recruiting talent and team building as well as networking families and businesses. Educated in insurance products and local employment laws.

• Managed and monitored store and staff development • Maintained and managed store budget and financial responsibilities • Targeted operational efficiency to reduce shrink to less than 1%• Oversaw staff recruiting, development and onboarding • Managed new-hire training on topics such as business standards and compliance requirements.• Produced videos and provided remote training options to reach a wider audience.• Administered quarterly training programs to new hires and recent graduates.• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.• Trained store employees on store security, monetary procedures and customer service expectations.