Mortgage Funder/ Client Services Manager
Current- Funder / Client Services Manager DECEMBER 2012 – CURRENT
- Communicate with various teams along the funding process regarding incomplete/incorrectrequirements to clear the loans to fund.
- Gather/prepare necessary documentation necessary to send to warehouses to fund loans daily.
- Review/ Recommend/ Implement improvements and processes to minimize risk and exposure tokeep company in compliance with internal and external policies.
- Communicate with internal and external clients after the loan funds to maintain a positiveexperience for our borrowers as well as internal and external clients.
- Train Sales Teams in common customer challenges to insure the loan advisors are better equipped to provide an exceptional experience.