Cara Johnson Email and Phone Number

-Professional Member of the Zoological Registrar’s Association-Responsible for entry of animal husbandry records into the Zoological Information Management System (ZIMS) global database, ensuring accuracy and following up with animal care technicians and veterinary staff as needed-Assists in coordinating live animal relocations and biological specimen shipments-Responsible for preparation of documents related to animal relocations including Confirmation Forms and Transaction Agreements-Prepares monthly reports from the ZIMS database relating to the animal collection and enclosures-Responds to requests for information and updates from Species Survival Plan (SSP) coordinators-Assists in preparing annual animal Collection Plans-Responsible for renewal of annual permits through Alberta Fish & Wildlife, Canadian Wildlife Service, and other governing bodies-Other general and administrative support to the Manager of Zoological Records and Animal Relocations, Animal Care Managers, and Director of Animal Care, Health & Welfare

-Member of the Zoological Registrar’s Association-Responsible for entry of daily animal records into the Zoological Information Management System (ZIMS) global database, ensuring accuracy and following up with zookeepers, animal health technicians and vets as needed-Responsible for preparation of documents related to animal transactions including Confirmation Forms and Transaction Agreements-Responsible for scheduling and tracking of Quarterly Worksite Standards inspections and Annual Worksite inspections-Prepares monthly reports from the ZIMS database relating to the animal collection and enclosures-Administrative support to the Emergency Response Team including assisting in scheduling and communication of zoo wide emergency drills and debrief meetings-Prepares quarterly reports of zookeeper overtime distribution-Other general and administrative support to the Registrar, Curators, General Curator, Operations Coordinator and Director

Responsible for scheduling and booking of youth-oriented programs at the Calgary Zoo including sleepovers, birthday parties, youth group tours, and other intermittent programs. This includes booking, taking payments, inventory management, as well as several back of house responsibilities, newsletter ticket setup, and other duties as required.Customer focus by responding to customer comments/concerns and reviewing feedback forms for all programs.Scheduling management through booking a high volume of sleepover programs, birthday parties and youth group programs. Booking programs in all necessary databases including Caterease, Patrons Edge, Microsoft Access and Excel.Back of house duties including creating internal contracts for each program, updating and maintaining procedures for processes related to bookings, managing inventory of supplies for youth programs, and delivering or coordinating delivery of supplies to classrooms.Additional support to Continuing Education department by hosting various Continuing Education programs. Financially responsible for youth programs by processing payments for sleepover and birthday party merchandise, processing payments for bookings, following up on outstanding payments, daily cash out, ensuring all contracts are accurate and closed by deadlines set by Finance.

Assisting multiple work experience and co-op education coordinators in placing up to 100 students on work experience terms each semester.Assisting in placing students by effectively managing job postings, tracking student application rates, communications with over 80 employers, scheduling interviews and general administrative duties.Prioritizing and organizing tasks to ensure effective time management.Member of the Career Services Social Committee and the department Database Team.

Providing evening and weekend reception coverage.Answering phones and welcoming patrons.Communicating effectively with parents by phone, email and in person regarding dance programs, school events and scheduling.Assisting with general office duties as required.

Prepared and distributed up to 30 reports daily on status of oil and gas equipment manufacturing and repairs.Worked as an effective member of the Reports team to process dictated reports, entered data into database and distributed finished reports daily to clients.Assisted with general office duties including reception relief, ordering office supplies and couriers, filing and archiving of closed files.

Screened traveling public and luggage, as well as airline employees, prior to boarding to ensure no prohibited items entered the secure areas of Calgary International Airport.Monitored aircraft between flights to ensure only accredited personnel were able to board planes for cleaning and maintenance.Worked closely with team members to ensure traveling public was subject to all points of screening.Commended by oversight supervisors for effectively and calmly dealing with searches of travellers and their luggage in stressful situations.

Assisted customers and used effective sales techniques to upsell add on items.Processed transactions using cash, debit, credit and gift cards.Prepared floats, reconciled tills and prepared bank deposits.Trained new cashier hires and oversaw cash team, including appearance of store front end.

Assisted multiple lawyers and paralegals in the administration of legal cases including family law, personal injury law and civil litigation.Prepared and reviewed court documents for filing in the Supreme and Provincial Courts of British Columbia.Used effective time management to ensure priorities were met for multiple cases for up to 4 lawyers, including senior partners.Corresponded with clients, law firms, court systems and third party businesses by phone, email, letter and in person.Data entry of file information in PC Law and Amicus Attorney software.Prepared expense reports for lawyers.Assisted with trust account reconciliations and accounts payables.

Volunteer Position: Ticket Sales, In-Game/On-Ice Promotions, "Fan Bus" Host