Cara Murray Email & Phone Number

- Design and administer both virtual and in-person onboarding for 140+ diverse trainees- Coordinate and manage division-wide programming, including ethics training and Diversity,Equity, Inclusion, and Accessibility (DEIA) discussion facilitation, for 350+ employees- Assist with the development of onboarding workbooks, facilitator guides, and virtual training onthe HHS Learning Portal LMS to support the training needs of the 1,000+ NCI trainees- Provide continued, individualized support to trainee population through evaluations, andone-on-one coaching- Develop qualitative and quantitative data driven reports on employee retention, trainingcompliance, and fellowship experience- Plan and host division-wide social events to boost morale, encourage togetherness, and promotecross-cultural appreciation

- Promoted from Temporary Contractor → Content Engineer → Project Manager within 4 years- Designed onboarding documentation and process SOPs to standardize work practices acrossglobal teams- Trained 20+ local and globally remote employees through virtual and in-person trainings- Managed multiple global contracts by overseeing project timelines and facilitating meetingsbetween project stakeholders at all levels

- Designed onboarding documentation and process SOPs to standardize work practices acrossglobal teams- Trained 20+ local and globally remote employees through virtual and in-person trainings

- Developed electronic informed consent deliverables through a mastery of proprietary company tools- Performed quality control checks on client-facing deliverables - Provided prompt and effective customer support to troubleshoot technical issues

- Quickly and adeptly onboarded to the work practices and processes of a variety of clientsspanning industries including insurance, sales, and advertising- Provided clear and excellent customer support by anticipating client concerns and questions- Collaborated with existing teams to meet and exceed company expectations