Melody Eng Email & Phone Number

This highly competitive program offers a few outstanding NIH employees the two-year opportunity to rotate through different administrative career fields, gain invaluable insight into the NIH, and develop a vital network of administrative professionals across NIH. Program features include access to a senior-level mentor, an individual training budget, an opportunity to participate in challenging projects and committees, and face-to-face interactions with NIH leaders.

-Managed social media platforms (LinkedIn, Facebook, Twitter, Glassdoor) for the Office of Human Resources to build the NIH brand and promote opportunities to jobseekers • Received recognition as Client Services Division (CSD) Employee of the Month, 5/2019 for managing and executing OHR’s “NIH Social Media Takeover” week • Tracked social media metrics (likes, followers, impressions, etc.) to evaluate impact-Strengthened partnerships with university career centers by planning and participating in recruitment activities to promote student opportunities such as Pathways and biomedical research internships. Activities included, but not limited to: serving as a panelist to share information on Federal Hiring and Resume Tips, participating in round-table discussions with university career center contacts to exchange best practices, attending career fairs to share information about NIH opportunities, and organizing information sessions for NIH SMEs to share experiences with students-Developed reference document on managing logistics for student visits to NIH used by institutes and centers (ICs) within the organization-Co-led the Branding and Communication committee for the Client Services Division (CSD)-Provided advice and guidance to managers and employees on recruitment processes and strategies through presentations and intake meetings-Resolved issues and inquiries referencing Code of Federal Regulations (CFR) when needed-Managed team strategic planning meetings

-Developed partnerships with university career centers to plan recruitment activities to promote student opportunities such as Pathways and biomedical research internships-Managed recruitment schedule and coordinated logistics for 30+ recruitment events -Provided logistical support for 15 institutes and centers attending scientific conferences-Co-chaired Inclusive Recruitment Initiatives Subcommittee that works to recruit underrepresented minorities in scientific and medical fields-Analyzed recruitment outcomes to evaluate effectiveness of recruitment initiatives, made recommendations to improve efficiency, and presented results orally and in writing.-Assisted with development of new tools (such as reference documents, templates, data collection surveys, and databases) to increase organizational efficiency -Provided advice and guidance to HR Specialists and Hiring Managers regarding recruitment of non-competitive eligible candidates such as Schedule A, Peace Corps, AmeriCorps, and veteran -Sourced for candidates for various types of positions based on staffing needs identified by internal customers including but not limited to: Program Specialists, Contract Specialists, Budget Analysts, and Public Affairs Specialists-Identified suitable candidates to be referred to HR Specialists and Hiring Managers using relevant OPM Position Classification Standards. Ensured that referred candidates met defined minimum qualifications, if applicable-Provided general guidance to applicants regarding human resources procedures

-Administrative support to the Office of Human Resources, Client Services Division, Corporate Recruitment Unit-Reviewed, edited, and prepared materials to be used for recruitment events at local colleges-Researched potential recruitment opportunities and resources-Prepared summaries and recommendations based on research-Assisted with the creation and implementation of various organization systems-Maintained contact databases

-Provided customer service, answered customers’ questions, and offered advice based on customers’ requests and product knowledge-Handled cash, checks, and credit card transactions-Assisted with merchandise displays, sales floor maintenance, stock replenishment, and training new associates