Cara Noone Email & Phone Number

Oakland, California, United States

• Increased employee development by ensuring employee mentorship through 1:1meetings, high-performer shadowing, and increased communication amongmanagement.
• Collaborated with the training department to develop an accelerated training program toincrease employee morale and safety among the driver teams.
• Resolved grievances, complaints, and issues amongst employees in a healthy manner.

Oakland, CA

• Managed 130+ employees in California, Idaho, and Colorado.
• Built a strong & trusting relationship with each driver, creating effective communication,mentorship, and conflict resolution.
• Assisted employees with both FMLA and non-FMLA-related leave.
• Hired, onboarded, trained, and offboarded 60+ employees across 3 states.
• Fostered a teamwork environment conducive to positive dialogue across myterritories and teams. I developed and maintained a retention rate of 80% within anindustry with an average turnover rate of 91%.
• Initiated appropriate action to resolve routine to complex HR-related problems.

• Designed and implemented incentive programs to improve store productivity, sales,customer service, and morale, leading to stores exceeding annual sales and labor goals.
• Acted as the facilitator for employees who have personal differences with others and forteams who are not working together optimally.
• Devised team-building exercises and coordinated company culture-focus eventsincluding canned food drives, associate appreciation parties, adopt a family donation,child abuse awareness campaigns, job fairs, etc.
• Designed and implemented a training program for associates with unsatisfactory skillprogression; reduced the number of trailing associates by 85% in 6 months.

• Advanced through In-N-Out’s seven-level training program for associates and selected for management training. Trusted with unsupervised shifts in produce preparation and clean-up.
• Developed skills in customer service, cash management, and complaint handling and resolution. Selected as a part of a team of four associates to retrain associates at an under-performing store.

Certificate In Business Process Management, Business Process Management

Education record