Cara Reed

Cara Reed Email and Phone Number

Platform Product Management Lead at BanQu | BYU GSCM @ BanQu Inc.
minneapolis, minnesota, united states
Cara Reed's Location
Provo, Utah, United States, United States
Cara Reed's Contact Details

Cara Reed work email

Cara Reed personal email

n/a
About Cara Reed

As part of BYU's Global Supply Chain Management program, I have loved learning more about the incredible supply chains that connect our world. My experience working at the BYU Cell Phone Office has taught me how important relationships are, especially when trying to manage a complex network between corporate partners (AT&T, Verizon, and T-Mobile) and thousands of customers working with BYU. Working as an intern for BanQu, Inc. opened my eyes to the world of social impact and how I can truly make a difference. Although I am only one person starting out in the world, I truly want to make a difference in any way I possibly can. While completing my on-campus internship for BanQu during 2022, I also wrote a Ballard Brief, which is an informational research paper that dives into a social issue and is published by the BYU Ballard Center for Social Impact. My chosen topic was Child Labor in Ghana, and while I was writing my brief, my eyes were opened yet again to issues that I have never been impacted by. As a result of my research, I have become even more passionate about social impact, especially when it comes to global supply chains. I am lucky enough to have passions that overlap with each other, and I'm thrilled for the opportunity I have to learn more about how I can use my knowledge, skills, and desires to improve our global supply chains and solve social issues wherever I am able to.

Cara Reed's Current Company Details
BanQu Inc.

Banqu Inc.

View
Platform Product Management Lead at BanQu | BYU GSCM
minneapolis, minnesota, united states
Website:
banquapp.com
Employees:
28
Cara Reed Work Experience Details
  • Banqu Inc.
    Platform Product Management Lead
    Banqu Inc. Jun 2024 - Present
  • Banqu Inc.
    Product Management Intern
    Banqu Inc. May 2023 - Apr 2024
  • Byu Cell Phone Office
    Student Manager
    Byu Cell Phone Office Nov 2021 - Apr 2024
    Provo, Utah, United States
    - Served as Account Representative since January 2021, became Student Manager in November 2021- Manage team of 20 student employees and serve 19,000+ faculty, staff, alumni, and retirees - Daily duties involve ordering devices, helping customers over the phone, in person, and through email, and working to create a better experience for our users- 55% increase in new AT&T account users by managing 5 month-long projects- 4,000+ phones delivered accurately by teaching usage of carrier systems to 8 new employees- 75%+ faster customer response rates by implementing new contact procedures and using email templates- Projects I have undertaken include the Sprint/T-Mobile merge (moved 6,000 people to different carriers through BYU to ensure they had service), all carriers shutting off their 3G networks (assisted 1,000 customers with getting new phones to avoid losing service), and launching a brand new platform for our office to create a better experience for customers.
  • Byu Cell Phone Office
    Account Manager
    Byu Cell Phone Office Jan 2021 - Apr 2024
    - 30% increase in alumni customers by promoting plan benefits - Saved 250 labor hours/year and increased 20 employees’ efficiency by creating 40+ email templates - Over 19% increase in new users by submitting 2,000+ orders through carrier systems and internal software
  • Byu Ballard Social Impact Center
    Internship Director
    Byu Ballard Social Impact Center Apr 2022 - Jun 2022
    - Served as an Internship Director for the BYU Ballard Center's Social Impact Projects class- Managed 2 teams consisting of 7 total students. The students worked for Village Capital and Cisco on their Social Impact Projects for the summer.- As an Internship Director, I was responsible for grading assignments, keeping students on track with projects, and facilitating partner meetings to ensure everything was going smoothly.- The students were able to complete their projects at a high level of satisfaction for their partners and worked hard to complete their deliverables.
  • Banqu Inc.
    Project Intern
    Banqu Inc. Jan 2022 - Apr 2022
    - Worked with a team of 4 interns on a project for BanQu, Inc. BanQu aims to help improve traceability, transparency, and equitability using blockchain software.- Developed a partnership with local NGO Utah Valley Refugees and helped them get started on BanQu's platform- Using BanQu, we helped UVR merge 6 of their current systems into 1 to streamline their processes- Increased efficiency, transparency, and traceability within UVR's organization to increase their donor visibility and client accountability going forward
  • Byu - Special Events
    Student Assistant
    Byu - Special Events Jul 2021 - Nov 2021
    Worked in the management office during large events (60,000+ people) to ensure that patrons were safe and happy.
  • Byu Experiential Learning Department
    Project Intern
    Byu Experiential Learning Department Jan 2021 - Apr 2021
    Provo, Utah, United States
    Worked on team of 4 students to create content used to market, gather data, and improve traffic on BYU Connect’s platform.

Cara Reed Skills

Customer Satisfaction Retail Sales Sales Customer Engagement Management Music Performance Positive Personality Music Industry Music Talent Scouting Passion For Success Positive Energy Visual Merchandising Health Singer Songwriter Retail Store Operations Time Management

Cara Reed Education Details

Frequently Asked Questions about Cara Reed

What company does Cara Reed work for?

Cara Reed works for Banqu Inc.

What is Cara Reed's role at the current company?

Cara Reed's current role is Platform Product Management Lead at BanQu | BYU GSCM.

What is Cara Reed's email address?

Cara Reed's email address is cr****@****rce.com

What schools did Cara Reed attend?

Cara Reed attended Brigham Young University, Snake River.

What skills is Cara Reed known for?

Cara Reed has skills like Customer Satisfaction, Retail Sales, Sales, Customer Engagement, Management, Music Performance, Positive Personality, Music Industry, Music, Talent Scouting, Passion For Success, Positive Energy.

Who are Cara Reed's colleagues?

Cara Reed's colleagues are Corine Valesco, Hyrum Bay, Sviatoslav Ivantsiv, Nariman Ganief, Thembinkosi Zwane, Katie Brun, Stanislav N..

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