Cara C. Email & Phone Number

Remote

• The main focal point of contact for everything client related. • Maintain a high level of product proficiency to guide clients on the best business solution through Papaya Products. • Fully understand the features and limitations of Papaya’s entire suite of products and provide innovative and creative solutions even when clients haven’t asked for them. • Take the customer through the client lifecycle to ensure ongoing success • Lead payroll audits and process improvements for the Data & Payroll Department to ensure accuracy, data integrity, and adherence to regulatory mandates • Manage, review, and validate salary changes, benefits, and equity processing between various systems as it relates to payroll • Serve as a point of contact between internal and external stakeholders on all payroll inquiries • Develop and implement best practices, key performance indicators, and SLA metrics for the department • Remain up to date with international payroll laws/regulations. • Lead and train teams on the E2E process, provide guidance and expertise across the organization

United States

-Support bi-weekly payroll processing utilizing Workday for over 1500+ employees-Collaborate with Human Resources, Benefits, Legal, and Equity in the administration of payroll-Interact with external vendors to ensure that data is processed accurately and timely-Calculate and process manual payments-Audit employee compensation details-Data entry of employee information-Provide customer service to employees on payroll and benefit related inquiries-Assist on various ad hoc projects, including communications and follow up with employees

Perform a variety of payroll functions in preparation, distribution, and reporting of payroll. Ensuring compliance with all applicable regulations.Ensure the accurate and timely end to end processing of US multi-state payroll in Workday.Review, process and audit timekeeping records for compliance with established standards utilizing Workday Time.Provide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions, or the payroll process.Audit payroll data to ensure accurate processing of wages, garnishments, tax withholdings and deductions.Monitor tax notices, wage orders, and governmental correspondences; record tax payments and perform quarterly tax reconciliations in a timely mannerParticipate in special projects as assigned, such as documenting workflows, improving processes and procedures, and periodic updates to payroll related forms.Participate in the Workday year-end process by ensuring accuracy of W2s.Document payroll processes and procedures with the ability to suggest best practices and opportunities.Demonstrate expertise in payroll business processes and understand assigned and cross functional areas, develop and provide training and leadership.Consult on the integration of systems into the Workday environment and recommend specific change management opportunities related to the payroll process.Assist with internal and external audits and data gathering.Assist in international payroll processing of Canada and LATAM countries.

•Work within the flight payroll processing and accounting teams to assist with implementation of new contractual pay changes and initiatives• Coordinate and effectively communicated with multiple departments• Create new process documents or update existing documents as necessary• Recommend and assist in process improvements to improve the control environment and increase the utilization of resources (people, technology, funds)• Represent the department in meetings and through written and verbal communication with internal and external customers• Perform analyses to evaluate the impact of the contractual changes

United States

Focus on engagements that relate to performance, talent, systems (ADP, Workday, Kronos, SAP/ERP, Ceridian Dayforce, UGK), reward, mobility, and analytics. Work with global clients to understand and address some of their largest, most complex people related challenges to improve and drive valuable and sustainable business results. Help clients improve operational efficiencies by utilizing; PerformanceHR TransformationTalent OptimizationRewards Optimization

Coordinate and execute payroll activities via Ceridian Dayforce, specifically for Canadian and Molson Coors International business units (LATAM)Support, coordinate, and execute all aspects of enterprise reporting, including tax (DaaS) inquiries and benefits reportsParticipate in Controls work including ensuring adherence to all Finance controlsEnsuring all balance sheet are completed, per policy, for the various business units and compliance with all SOX and internal/external audit requirements are metProvide financial analysis of payroll and/or benefits data, key take-aways, recommendations and partnering with HR on any payroll/benefits changesSupport Continuous Improvement projects as necessary within the payroll group, including system testing and deliveryof milestonesAssist in identifying and prioritizing the implementation of these projectsCollaborate with appropriate partners (IT, external providers, GBS, HR) to effectively deliver continuous improvement activities to meet strategic objectorsImplementation and tax projects (Multi-State SIT & SUI)

Responsible for various aspects of the client's payroll is the ADP WFN, Wholesale, Retail, T&A & iSolved applications. This included administration, distribution, and record-keeping. Provides accurate data in the preparation of the client's payroll and requires working well in a fast-paced, high volume environment. Assists the Payroll Manager with quality in the group and assists with payroll demo's and new client implementations and training. Daily research and problem solving all aspects of payroll from tax issues (SIT & SUI) to client set ups. Lead a team of 8 people remotely and participates in the recruitment process of potential candidates for the payroll team.

Able to effectively onboard clients according to payroll deduction & billing set-up requirements via Work Day & Trustmark benefits siteSuccessfully have consultative conversations with Product partners providing education on Trustmark's services.Conducts informative comprehensive Payroll Deduction set-up calls instructing large & small clients on best options and automation selections.Effectively maintains contact with clients through the onboarding process providing education, updates and direction.Responds to payroll issues quickly by using communication and research skills to provide immediate resolution, which improved customer retention by 10%.Process and receive payroll documentation including contracts, payroll calendars, census and various files.Subject Matter Expert on products and services to emerging product partners such as VBA, Selerix and Keenan.Maintains records, tracking, transfers, terminations and changes to employment classifications and salaries.Manages payroll and time and attendance systems successfully according to client requests.Ensure the proper processing of garnishments, which included child support and wage assignments.Ability to handle 4th quarter surge of enrollments effectively and within strict time limits.Collaborate with the Bridge Team to provide insight into audits regarding payroll processing, updates and client status.Extensive work receiving and providing client files via Excel, PDF, SFTP, CSV and custom files.

Supported human resources, controlling resume flow within applicant tracking system.Created process improvements, policies, procedures and knowledge management to resolve employee discrepancies.Oversaw exit interviews and maintained department records and reports.Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.Supervised employees and provided effective insight on job duties to ensure optimal productivity.Sorted job applications, vetted candidates and recommended individuals for key positions.Produced and filed payroll reports every other week.Gathered information and entered data into computer system.Calculated overtime, vacation sick hours and other categories of time.Collected records for over 189 hourly and 20 salaried employees, and reviewed payroll for accuracy via T&A systemManaged files and payroll for over 200 employeesOnboard new employees in the time reporting and payroll systemsManaged payroll and time and attendance systems

Document various multi-million dollar commercial equipment loan and lease contracts such as Prom Notes/ Installment Notes, TRAC, Finance Leases, IFA's, FPO's, etc.Negotiate parameters of new/used equipment lease transactions and contracts according to policies and proceduresCreation of Exemption and Resale certificates for tax purposesHandling of more complex deals like airplanes as well as international deals such as Canada and Germany lead funding and financeWorked to resolve vendor issued by proactively communicating with market contactsAnalyzed performance of current contracts to identify amendment additions and ensure full regulatory complianceAccelerated expansion projects by guiding contracts into place and assisting in getting with the timely initiation and execution of eachMonitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewalExecuted contract review and management in the submittal of documents to lenders, title companies and law firmsReview and understand contract plans and specificationsDeveloped contracts for legal review for presentation to senior management staffOversaw paper contracts and digital files to ensure company policy adherence and full regulatory compliance

Associate'S Degree, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General

Master Of Science - Ms, Business Administration And Management, General