Success Coach
Current-Supporting the working adult student through coaching services while believeing in the mission of Guild to increase accessibility of education to frontline workers and support a learner's mindset.-Coach 500+ students via phone, email, and text around goal-setting, time management, study skills, self-advocacy, and academic success strategies- Supporting innovative outreach models to empower positive student support at scale.-Meeting monthly metrics for student caseload engagement, student retention, and managing call schedules. -Utilizing Slack, Salesforce, Looker, Calendly, Google G suite, Zoom, Okta, Guru, Rise, and Microsoft Office to support students and increase productivity.