I seek to architect human collaboration through strategic business operations. My 10+ year career across multiple disciplines (media planning, marketing research, product management, & operations) has given me a diverse skill set & an eye for logistical detail to solve holistic operational challenges.I thrive in roles where I can design & implement executable frameworks and process improvements rooted in human behavior. My obsession with the human experience has been the through-line of my multi-faceted career. This interest in psychology and my talent for identifying efficiencies led me to pioneer a product operations practice for a SaaS application. I then transitioned to a Solutions Enablement role where I design and scale processes for larger business transformation needs. Defining my own path has cultivated my strengths:⚙️ I can take ambiguous concepts to full-fledged operational programs- I formulate strong interview questions to understand the root cause- I facilitate workshops to foster collaboration and alignment- I align teams on roles & responsibilities to drive project delivery and new functions that evolve ways of working📚 I can rely on self-learning to get the job done- I am self-taught in a few tools including Jira Service Desk and Productboard in addition to my history of evaluating tools for business needs- I am resourceful in bringing together people and figuring out what is important for the big picture🗂️ I can organize information in a structured format that benefits others- I know when documentation can be a blocker and when it can improve facilitation- I make resources easy to find so that individuals can be autonomous and teams can be efficient- I create training programs as foundations for instilling the right practices for effective operations- I author guidelines & project plans with transparent expectation setting that foster aligned outcomes🙋🏾‍♀️I tend to foster a fun work environment (unofficially)- I believe bringing fun to the workplace makes collaboration easier- I will almost always involuntarily bring humor into meetings; I cannot promise that I'm actually funny Accomplishments📉Reduced the average number of open bugs for a product by 86% with process improvement changes🛣️Unified road mapping and prioritization approaches for product team into one streamlined process🎓Produced a library of reusable training content and designed a team curriculum that serviced 7 role types🚀Led product development from inception for 3 different solutions_____Feel free to connect if you want to chat.