Cari J Carlson Email & Phone Number

Cedar Falls, Ia, Us

Kalamazoo, Michigan

Waterloo, Iowa Area

Accurately and efficiently capture spoken dialogue using specialized equipment such as stenography machines, video and audio recording devices, and covered microphones. Set up all equipment involved in reporting proceedings. Produce, proofread, and bind-print transcripts of proceedings. Report a high volume of depositions and prepared transcripts related to Worker’s Compensation including accidents, injuries, and other medical cases. Answer phones, take messages or transfer calls, schedule clients, and update event calendars. Plan and coordinate staff meetings and special events. Process incoming and outgoing mail and faxes. Draft routine memos, billing for clients and attorneys, and other reports. Edit company correspondence and ensure accuracy of all documents. Set up and maintain databases and electronic / paper filing systems.Key Contributions:• Successfully increased productivity and client volume by streamlining process for creating condensed transcripts.• Assisted in setting up and implementing new office procedures; trained Office Manager and instructed staff members and interns on procedures and software applications.• Established track record of exceptional customer service and client retention by providing outstanding service and extensive follow-up.• Worked effectively within time constrictions to meet needs of rapid-turnaround clients.• Consistently maintained the highest levels of confidentiality for all information.

Waterloo, Iowa, United States

Des Moines, Iowa Area

Greeted prospective students in a courteous and professional manner. Led and conducted campus tours. Delivered public speaking presentations to classrooms of potential students. Administered tests and set up files. Entered all relevant data into computer system. Assisted coworkers in preparing and distributing acceptance and denial letters.Key Contribution:• Effectively introduced prospective students to college while mentoring current students toward success in program.

Jewell, Iowa

Provided administrative support by managing law office opening and closing while organizing work areas for maximum productivity and efficiency. Answered phones, transferred calls, scheduled appointments, and greeted diverse clients of law firm. Transcribed dictation, prepared mailings, collected on client accounts, and processed payments.