Cari Jo Novak Email and Phone Number

Advised current and potential clients on home, auto, and commercial insurance benefits and options. Designed to provide personal and property protection in unforeseen circumstancesMaintained an accurate account of client information and enrolled policies in the databaseScheduled and conducted one-on-one and group presentations, providing comprehensive outlines of policy benefits and guidelinesDiligently responded to email inquiries within 12 hours of receiptAdjusted client policy plans as requested, calculating and providing new quotes based on coverage details

SHIFT SUPERVISORAssigned tasks to subordinate partners. Makes sure that all sales and operations run smoothlyInspects and unpacks inventory trucks three times a weekBalances drawers and starts the daily deposit.Create tickets for problem areas of the store and equipmentReports to upper management with any ongoing issues or problems.BARISTATake drink and food orders from customersMake coffee, tea, and other drinks to customer specifications Operate cash registers and credit card machinesAssist in customer complaints or questionsMaintain coffee machines, lobby area, restrooms, and preparation of drink componentsMaintain good customer relations and speedy delivery of all beverages and food ordersAssist partners in training and upholding the Starbucks standardOrganizing tips for partners' weekly payouts ACHIEVEMENTSOrganizing Richmond Rd Starbucks Global Month of Good Activities- Food Donations and Grounds for Your GardenSanta at Starbucks Party

HUMAN RESOURCESAnswering employee questions about insurance, vacations, and time offCreating and distributing memorandums and employee correspondenceMaintaining calendars of the management teamProviding customer service to organization employeesOrganize and maintain all employee files and changes in employmentMaintaining computer system by updating and entering dataSetting appointments and arranging meetingsAssisted with benefit payroll deductionsPoint of contact between employees and insurance brokersACCOUNTS PAYABLEAssemble, review and verify invoices and check requestsFlag and clarify any unusual or questionable invoice items or pricesSort, code, and match invoicesSet invoices up for paymentEnter and upload invoices into the systemTrack expenses and process expense reportsPrepare and process electronic transfers and paymentsPrepare and perform check runsPost transactions to journals, ledgers, and other recordsReconcile accounts payable transactionsPrepare analysis of accountsMonitor accounts to ensure payments are up to dateResearch and resolve invoice discrepancies and issuesMaintain vendor filesCorrespond with vendors and respond to inquiriesProduce monthly reportsAssist with month-end closingProvide supporting documentation for auditsMaintain accurate historical records

Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfactionAssisted in processing mortgage paperwork and gathering loan documentsWork with customers to determine their needs and then show homes and land that work within their budgetsKept updated on current policies of partnered mortgage companiesAssist in ensuring that the product presentation area is clean and organizedDevelop and cultivate strong buying relationships with customersUse company literature and available training resources to stay up to date on product features

• Assisting with New Hire Orientation and processing of I9s• Provide administrative support to the HR Generalist • Process & track changes to employee information, direct deposit, and benefit updates • Assist with planning & organizing campus wide events• Assist in conducting FMLA meetings • Enter schedule changes and paid time off into Kronos • Assist with Job Fairs • Conduct monthly random drug testing

• • Scheduled appointments and answer phone calls• Monitored patients during sleep study • Obtained medical authorizations for procedures• Tracked and validated Medicare eligibility• Filed and prepared patient files • Collection calls for past due accounts

• Prepared motions and other court documents for attorney review• Filed and organized client binders • Processed client payments.• Tracked local court rules and filing procedures• Covered front desk reception area