Carisa Carbonaro Email & Phone Number

Schaumburg, Illinois, United States

Elmhurst

• Assume the responsibility of being my associations first point of contact; answer all inquiries in a timely manner.• Setup event registration, design event landing page and keep tabs on registration numbers via Constant Contact. • Design invitations and other marketing collateral using InDesign and Photoshop; distribute to clients via Constant Contact.• Recognize deadlines and ensure everything is completed on time.• Efficiently communicate with members, clients and vendors to guarantee continuity.• Pack/ship all event materials and create client folders with presentations, marketing materials and speaker biographies. • Attend events to make sure everything runs smoothly/handle any issues that may arise. • Prepare evaluations on SurveyMonkey in order to collect post-meeting reviews.• Use the feedback gathered through SurveyMonkey to incorporate client suggestions into future programs. • Generate monthly reports detailing website traffic patterns using Google Analytics – Traffic is up 72% since I’ve held the Marketing Coordinator role. • Post daily social media updates on LinkedIn, Twitter and Facebook.• Generate press releases and distribute to appropriate media channels. • Make weekly revisions to the association’s website using the most up-to-date content. • Conduct monthly webinars and promote hot button topics to encourage high attendance rates – Average attendance rate up 227% since I took over the webinar preparation and execution. • Coordinate with firm marketing directors and conduct monthly conference calls.

As a Marketing Intern, I supported the company in strategic marketing communication initiatives. I worked specifically on the Mario, Make Me a Model program for its entire duration from June – August.My Essential Duties and Responsibilities Included:.• Organizing and preparing spreadsheets and presentations tracking the various phases of the Mario, Make Me a Model (M4) journey.• Preparing internal and external communications to stakeholders in the program (contestants, contestant families, program partners, program vendors.)• Coordinating and implementing communication of program exposure including tracking public relations, advertising, social networking exposure, etc. to share with M4 stakeholders. • Managing details for a range of program experiences provided to the finalists including logistics for makeovers, fashion photoshoot, TV taping and other activities. • Preparing status reports for program partners. • Coordinating and organizing the receipt of products and contributions to goody bags for all M4 events and organizing the assembly and delivery of same. • Responsible for signage needed at events.

Greater Chicago Area

• Sold Autotask products to IT Service Providers and Managed Service Providers. • Delivered effective product demonstrations and sales presentations remotely, on-site, and at trade shows to C-Level Leadership and Technicians. • Worked with Marketing to promote upcoming events through cold calling, email marketing, and various social media channels. • Conducted routine Account Management including providing support, product updates, professional services, educational programs, and cross-selling additional products. • Proactively reached out to relevant prospects and current customers via phone, email, and social media.• Identified the needs of new prospects and determine through vigorous qualification process if products were a fit. • Worked closely with Client Services Department to help develop integrations of 3rd party solutions into Autotask Solutions. • Attended two-month product training "Bootcamp" in headquarters location. • Consistently met and exceeded sales quota every month—250% to 2015 goal.

Northlake Illinois

• Worked in the customer service department solving client needs and complaints• Entered data logs and prepared spreadsheets through excel• Confirmed orders, filed documents, and worked with technical support executives• Transferred all existing data to Witron, the new software program the company was implementing