Carl Freude Email & Phone Number

Toronto, Ontario, Canada

- Making outbound calls, promoting TV, internet, and mobility- Building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request- Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them- Review the customers’ file to ensure they’re receiving the best value for their account- Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution- Results (based on a target of 7 sales per week): between 10 and 20 sales per week.

Toronto, Ontario, Canada

• Support the management of portfolio of brands and brand owners • Develop and execute commercial and trade-marketing plans for priority brands Create andexecute analysis and reporting on brands and categories• Manage and reconcile brand budgets• Project manage the listing application process and the in-store consumer engagementprograms.• Manage the coordination of Brand Owner / Winemaker in-market visits• Support the development and management of the digital marketing / social media campaigns

Toronto, Ontario, Canada

- Responsible for manufacturing pre-designed plant decorative panels- Management of assessing resourcing, packaging and installation at companies premises

Vitrolles, Provence-Alpes-Côte D’Azur, France

- Goods flow management arrivals / departures through road and sea transport between France and Tunisia : Coordination with SAFRAN Tunisia team and customs department of shipments requested by sending invoices and the regularization of goods, dangerous goods (chemical products) and refrigerated trailer- Management of daily goods entry/exit within in WMS and Excel : between 1100 and 1300 dock entries per month- Achieved weekly goal of 4 to 6 trailers of exports with up to $1M1 – 1M3 of goods per trailer

Aix-En-Provence, Provence-Alpes-Côte D’Azur, France

- Scheduling of electrical, gas, forklift and elevator inspections for 15 technicians via outbound calls and planning software and promoting new services : 3-week planning of each technician and target of 50 calls per day- Supported professional development as a tutor and instructor for newcomers to the planning department- Project Manager : Goal achieved for increasing production by 1-2 hours weekly and 10% fuel reduction with implementation of new time optimization schedule by setting up a filtering system to target the most appropriate assignments

Aix-En-Provence, Provence-Alpes-Côte D’Azur, France

Martigues, Provence-Alpes-Côte D’Azur, France

- Anticipation and management of supplier orders and raw materials inventory status (chemical products) via SAP and Excel- Project: Truck loading and unloading audit. Calculate and verify times for each step according to protocol. Review of safety standards followed by an oral presentation and report to Management and School.

Certificat Anglais, Niveau B2 - C1

Licence Management Logistique Opérationnel En Milieu Industriel, Logistics, Materials, And Supply Chain Management

Dut Gestion Logistique Et Transport, Logistics, Materials, And Supply Chain Management

Baccalauréat Sciences Économiques Et Sociales, Economics